Cameron Vadala
J
Lexington
Summary
Experienced automotive professional with over 10 years in the industry, progressing from General Service Technician to Store Manager. Proven track record of leadership, customer satisfaction, and operational excellence. Skilled in team management, diagnostics, and shop operations, with a deep understanding of automotive service workflows. Currently overseeing full shop operations, driving performance, profitability, and team development.
Overview
12
12
years of professional experience
Work History
Automotive Store Manager
Precision Tune Auto Care
08.2024 - Current
Automotive Store Manager
Tires Choice
05.2023 - 08.2024
- Coordinated special events such as promotional sales or community outreach programs designed to increase brand awareness among potential customers.
- Addressed customer complaints promptly by investigating issues thoroughly and offering satisfactory resolutions when needed.
- Monitored competitor activities within local market area to stay informed on industry trends while adapting strategies accordingly for continued success.
- Implemented performance-based incentives for staff members to encourage exceptional service and drive overall improvements in store results.
Service Manager
Firestone Auto Care
03.2023 - 05.2023
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
Technician
Certified Tire
08.2022 - 03.2023
Technical Services Manager
Tires Choice
06.2020 - 08.2022
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Maximized revenue generation by upselling additional services to customers based on vehicle needs and manufacturer recommendations.
Technician
Certified Tire
05.2018 - 06.2020
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
General Service Technician
Englewood Ford
03.2017 - 05.2018
General Service Technician
Harbor Nissan
04.2016 - 03.2017
Roadside Assistance Technician
Road Runner USA
06.2015 - 04.2016
- Assisted customers in stressful situations, providing empathetic support while addressing their immediate needs.
- Adhered to all safety protocols during roadside assistance tasks, ensuring both personal and customer wellbeing.
General Service Technician
Tire Kingdom
02.2013 - 06.2015
- Contributed to positive shop reputation by consistently receiving favorable reviews from satisfied customers based on professionalism and quality of work completed.
- Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
Education
ASE Certified - Automotive
Charlotte Technical College
Port Charlotte, Florida 05.2001 -
Skills
Store operations
Workplace safety
Customer satisfaction
Brand awareness
Team leadership
Verbal and written communication
Timeline
Automotive Store Manager
Precision Tune Auto Care
08.2024 - Current
Automotive Store Manager
Tires Choice
05.2023 - 08.2024
Service Manager
Firestone Auto Care
03.2023 - 05.2023
Technician
Certified Tire
08.2022 - 03.2023
Technical Services Manager
Tires Choice
06.2020 - 08.2022
Technician
Certified Tire
05.2018 - 06.2020
General Service Technician
Englewood Ford
03.2017 - 05.2018
General Service Technician
Harbor Nissan
04.2016 - 03.2017
Roadside Assistance Technician
Road Runner USA
06.2015 - 04.2016
General Service Technician
Tire Kingdom
02.2013 - 06.2015
ASE Certified - Automotive
Charlotte Technical College
05.2001 -
Similar Profiles
Walter ThomasWalter Thomas
Lube Technician at Precision Tune Auto CareLube Technician at Precision Tune Auto Care
jessie stovicekjessie stovicek
Welder at Precision Tune Auto Care & BrakesWelder at Precision Tune Auto Care & Brakes
Abel De La CerdaAbel De La Cerda
Regional Manager at Precision Tune Auto CareRegional Manager at Precision Tune Auto Care
Brady CasperBrady Casper
Field Interviewer at Consulting for Leaders in LexingtonField Interviewer at Consulting for Leaders in Lexington
Summer BeavenSummer Beaven
Server/FOH Trainer at Drake'sServer/FOH Trainer at Drake's