Thomas Youssef
Madison Heights,MI
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
3
3
years of professional experience
Work History
Manager
Sunoco Mack Liquor
07.2023 - Current
- Planned and executed strategies to increase business and drive profit growth.
- Met customer demands by tracking market changes and revising strategies accordingly.
- Managed daily workloads by organizing schedules and delegating tasks.
- Worked flexible schedule and filled in for absent team members or managers to cover store demands.
- Prepared daily deposits and tracked down discrepancies to protect store from losses.
Cashier
Gratiot Fairmount Market
11.2022 - 01.2023
- Gave customers full attention and attended to their needs.
- Kept clean, organized and well-stocked checkout areas.
- Approached and solved problems with initiative and sound judgment.
- Addressed customer questions and complaints with professionalism.
- Recaptured sales from dissatisfied customers by listening and resolving problems.
Cashier
University Village Market
03.2021 - 10.2022
- Recaptured sales from dissatisfied customers by listening and resolving problems.
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.
- Adapted to operational needs, taking on different roles to support workflow.
- Supported fellow team members with regular tasks and activities.
Education
GED -
GED.com
Madison Heights, MI11.2023
Skills
- Project Management
- Business Planning
- Strategic Planning
- Time Management
- Organizational Skills
- Negotiation
- Brand Management
- Customer Relationship Management
Timeline
Manager
Sunoco Mack Liquor
07.2023 - Current
Cashier
Gratiot Fairmount Market
11.2022 - 01.2023
Cashier
University Village Market
03.2021 - 10.2022
GED -
GED.com
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