Thomas A Clark
Chandler/AZ,Arizona
Summary
Detail-oriented Fraud & Claim Operation Representative with strong data entry proficiency and compliance monitoring skills. Proven ability to enhance team workflow and train staff effectively. Dedicated operational expert known for strong attention to detail and time management. Experienced in coordinating interdepartmental communication and resolving operational challenges to support compliance and enhance workflow. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Fraud & Claim Operation Representative
Wells Fargo & Company
Chandler, Arizona
05.2017 - Current
- Managed daily operations to optimize team workflow and enhance service delivery.
- Monitored compliance with company policies and industry regulations.
- Ensured compliance with company policies and procedures related to operations.
- Coordinated interdepartmental communication to improve process efficiency and reduce delays.
- Facilitated problem-solving sessions to address operational challenges.
- Trained new employees on operational procedures and safety protocols.
- Executed data entry tasks with accuracy to maintain data integrity and support operational needs.
- Researched and resolved billing disputes and discrepancies.
Warehouse Associate - Loader/Unloader
CINTAS, Professional Uniform and Facility Services
Chandler, Arizona
01.2016 - 05.2017
- Loaded and unloaded trucks using forklifts and hand trucks.
- Facilitated the loading of finished goods onto delivery vehicles to ensure timely distribution.
- Organized inventory for quick access and efficient retrieval, enhancing workflow.
- Collaborated with the team to ensure timely order fulfillment, supporting customer satisfaction.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Trained new staff on warehouse procedures and safety protocols, contributing to a safer work environment.
- Communicated effectively with team members on matters related to work assignments.
- Handled hazardous materials safely following prescribed regulations.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Education
High School Diploma -
Chandler High School
Chandler, AZ06-1991
Some College
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Records management
- Data entry proficiency
- Customer support
- Compliance monitoring
- Data entry
- Problem resolution
- Effective communication
- Attention to detail
- Time management
Timeline
Fraud & Claim Operation Representative
Wells Fargo & Company
05.2017 - Current
Warehouse Associate - Loader/Unloader
CINTAS, Professional Uniform and Facility Services
01.2016 - 05.2017
High School Diploma -
Chandler High School
Some College
Maricopa Community Colleges, Mesa Community College