Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

THOMASINE SYKES

Little rock,Arkansas

Summary

Proven expert in customer satisfaction and time management, with a robust history of enhancing service quality at AT&T. Excelled in roles requiring excellent communication and problem-solving skills, significantly improving customer retention and sales. Adept at learning and applying new technologies, demonstrating flexibility and a strong team collaboration ethos.

Overview

6
6
years of professional experience

Work History

Retention

AT&T
Little Rock, AR
01.2022 - Current
  • -Customer Service
  • -Billing/Payments
  • Sales and service
  • Broadband Internet sales
  • -Saving/selling to customers
  • -Tech support
  • -Upselling broadband internet

Style Merchandising

TARGET
Bryant, AR
01.2021 - 10.2022
  • -Customer service
  • Price change/updates
  • Inventory
  • -Unloading boxes
  • -Stocking new/old product

Fulfillment Expert

Sam's Club
Little Rock, AR
07.2018 - 04.2022
  • Customer service
  • Fulfillment
  • Cashier
  • Merchandising
  • Upselling Memberships/Mastercard Enrollment

Education

Business Analytics -

University of Arkansas At Little Rock
Little Rock
01-2025

Licensed nail technician - Manicurist

Arkansas Beauty School
Little Rock, AR
06-2022

High school diploma -

Paramount High School
06-2016

Some College (No Degree) - kinesiology

Long Beach City College
Long Beach, CA

Skills

  • Time management
  • Excellent communication skills
  • Customer satisfactory
  • Team player
  • Hard working
  • Reliable
  • Flexibility
  • Organization
  • Problem solver
  • Fast learner

Affiliations

  • I enjoy time with family and friends
  • Cooking
  • Networking
  • Reading and journaling
  • Working out at the gym
  • Doing nails

Timeline

Retention

AT&T
01.2022 - Current

Style Merchandising

TARGET
01.2021 - 10.2022

Fulfillment Expert

Sam's Club
07.2018 - 04.2022

Business Analytics -

University of Arkansas At Little Rock

Licensed nail technician - Manicurist

Arkansas Beauty School

High school diploma -

Paramount High School

Some College (No Degree) - kinesiology

Long Beach City College
THOMASINE SYKES