Thomas J Leonard
Kempner,TX
Summary
Experienced with technical diagnostics and system maintenance. Meat cutting and running a successful Meat Market for 12 years. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements. Overseeing Tech issues ranging from small to large. Working under pressure while striving towards goals and results driven with a future focus.
Overview
16
16
years of professional experience
Work History
Market Manager
Brookshires Grocery Company
Winnsboro, LA
04.2014 - 06.2026
- Led initiatives to enhance customer experience, resulting in improved loyalty program participation rates.
- Managed vendor relationships to negotiate favorable terms and ensure timely delivery of products.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Drove customer satisfaction improvements through the implementation of effective feedback mechanisms and prompt issue resolution.
- Worked with a crew of 9+ employees for over 12 years while cutting meat, overseeing set and schematics changes as well as tags and promotions.
Key Holder/Shift Supervisor
Dollar General
Whitehall, Arkansas
01.2014 - 04.2014
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Managed cash handling processes, including bank deposits and register reconciliations.
- Trained and mentored new staff on customer service best practices and operational standards.
- Coordinated inventory management, optimizing stock levels to meet customer demand efficiently.
Personal Assistant/Digital Creator
Galileo Professional Services Inc. LLC
New York City, New York
10.2011 - 07.2012
- Managed executive calendars, scheduling appointments and coordinating meetings with multiple stakeholders.
- Streamlined communication between departments, enhancing information flow and reducing response times.
- Developed and maintained organized filing systems, improving document retrieval efficiency by 30%.
- Coordinated travel arrangements, ensuring compliance with company policies and optimizing costs.
Easy Tech Supervisor
Staples
Edgewater, New Jersey
06.2010 - 01.2014
- Diagnosed and resolved technical issues to ensure uninterrupted operations.
- Conducted routine maintenance and inspections on equipment to enhance reliability.
- Implemented process improvements that increased operational efficiency and reduced downtime.
- Trained junior technicians on equipment handling and safety protocols to promote skill development.
Education
High School Diploma -
Cliffside Park High School
Cliffside Park, NJ06-2006
No Degree - Food Safety Certification
ServeSafe
Winnsboro, LASkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- Adept typist and quick to learn new programs and policies
Timeline
Market Manager
Brookshires Grocery Company
04.2014 - 06.2026
Key Holder/Shift Supervisor
Dollar General
01.2014 - 04.2014
Personal Assistant/Digital Creator
Galileo Professional Services Inc. LLC
10.2011 - 07.2012
Easy Tech Supervisor
Staples
06.2010 - 01.2014
High School Diploma -
Cliffside Park High School
No Degree - Food Safety Certification
ServeSafe