Thomas M. Baczkowski
Elkton,MD
Summary
Dynamic professional with a proven track record at Hollywood Casino Perryville, excelling in fast-paced environments and ensuring game integrity. Demonstrated expertise in cash reconciliation and transaction management at Blackrock Financial Services. Skilled in team leadership and outstanding communication, adept at fostering relationships and enhancing guest experiences.
Overview
18
18
years of professional experience
Work History
Casino Table Games Dealer
Hollywood Casino Perryville
02.2013 - 05.2023
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at table.
- Maintained professional appearance while adhering to casino dress code policies, projecting polished image that enhanced overall guest experience.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering welcoming atmosphere for all guests.
- Ensured game integrity by strictly adhering to casino policies and procedures for dealing various table games.
Contingent Worker
Blackrock Financial Services
10.2005 - 01.2013
- Managed over 200 monthly cash reconciliation tasks, ensuring timely resolution of discrepancies and accurate recordkeeping.
- Developed comprehensive understanding of various payment systems, enabling efficient tracking and reconciling of transactions.
- Supported internal departments by providing detailed reports on cash flow trends, promoting informed decision-making processes.
Education
No Degree - Adult Continuing Education
University of Delaware
Newark, DEHigh School Diploma -
Salesianum High School
Wilmington, DE06-1975
Skills
- Excellent customer service
- Card handling expertise
- Cross-selling promotions
- Strong mathematical skills
- Patience and composure
- Team player attitude
- Reliability and punctuality
- Quick Thinking
- Problem-solving abilities
Timeline
Casino Table Games Dealer
Hollywood Casino Perryville
02.2013 - 05.2023
Contingent Worker
Blackrock Financial Services
10.2005 - 01.2013
No Degree - Adult Continuing Education
University of Delaware
High School Diploma -
Salesianum High School
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