Summary
Overview
Work History
Education
Skills
Languages
Timeline
Technical Skills Summary
Generic

Thorsten Steckstor

Arlington,WA

Summary

Experienced Quality Assurance Director with demonstrated success building collaborative global Quality Assurance teams focused on Thought Leadership, Mentorship through hands-on experience in Automation, Performance, Manual, and Test Artifact Management to deliver consistent, high-quality software.

Overview

24
24
years of professional experience

Work History

Development Director, Mobile QA

Electronic Arts
08.2022 - Current

Guiding the new EA mobile title from pre-production to world-wide launch and beyond.

  • Quality Product Owner for the EA mobile title Lord of the Rings: Heroes of Middle-earth.
  • Setting strategy and team organization, creating and monitoring work processes.
  • Establishing KPIs and tracking ROI.
  • Responsible for budget, hiring strategy, performance management.
  • Stakeholder for all automation team efforts related to project work.

Senior QA Manager

Riot Games
05.2021 - 08.2022

Managing a team of 26 internal and external QA engineers to help Riot delight players.

  • Setting QA strategy, metrics, KPI, organizational structure and hiring plan for the Sustainability Initiative, which includes game engine, content pipelines, databases and backend services.
  • Working with teams to improve quality assurance processes and increase product confidence.
  • Guide and coach towards modern, efficient Software Development and Test Cycle.

Senior QA Manager

Solera Holdings
08.2019 - 05.2021

Successfully unified 60+ QA engineers spread across multiple corporate entities, geographic locations, and under various types of previous leadership into a unified QA department resulting in increased communication and reduced test turn-around times.

  • Converting the executive vision into an actionable roadmap, with considerations for budget, headcount, hiring, Performance management, team compositions, tools, processes, etc.
  • Leading the globalization effort to create and implement changes to improve efficiency and speed of delivery without sacrificing quality.
  • Evaluating product readiness for release for all products in the global Solera portfolio, as part of the Change Approval Board.

Software Engineering Manager, QA

Symitar
07.2014 - 08.2019

Built a new QA team from scratch to address Manual, Automation, and Performance Testing activities with new and reimplemented tools and processes to promote Shift-Left methodology.

  • Transformed a small, Manual Testing team into a large, efficient Test Automation group.
  • Created an Automation Framework to improve test throughput from ~700 Manual Test executions to over 10,000 Automation Test executions per Test Cycle while increasing Test Automation Coverage to ~65% over a 3-year period.
  • Built a comprehensive and configurable Load & Performance Test Framework enabling Symitar development to proactively address customer bottlenecks.
  • Coordinated multi-year roadmap enabling higher quality and efficiency.

QA Manager

HipCricket
02.2013 - 07.2014
  • Created test automation framework and implemented execution and maintenance plan for marketing websites.

Senior SDE/T (Contract)

MeteorComm
02.2012 - 02.2013
  • Enhanced and executed performance and failover framework for railroad traffic messaging system.

SDE/T Lead (Contract)

TideWorks
08.2011 - 02.2012
  • Created test automation framework for global shipping software.

SDE/T Lead

Motricity
06.2010 - 08.2011
  • Created, executed and analyzed performance test scenarios.

SDE/T Lead (Contract)

Microsoft Research
01.2010 - 06.2010
  • Created automation testcases for World Wide Telescope.

Porting Manager

SurfKitchen
01.2008 - 01.2010
  • Single Point of Contact to T-Mobile during cell phone app development.

SDE/T

UIEvolution
11.2006 - 01.2008
  • Created test cases for cell phone automation framework.

SDE/T (Contract)

Microsoft
11.2005 - 11.2006
  • Created automation test cases for Windows Service packs.

Language Tester (Contract)

Volt
11.2004 - 11.2005
  • Language game tester (German) for Xbox games.

Software Developer

GTi AG/CompuGroup Medical
03.2000 - 08.2002
  • Backend developer for medical insurance software.

Education

Equivalent to Bachelor of Science - Software Development, Economics

BiB International College
01.2000

Skills

  • Quality Assurance
  • Test Automation
  • Performance testing
  • Strategic planning
  • Tactical implementation
  • Recruitment/Hiring
  • Verbal and written communication
  • Metrics/KPIs
  • Continuous Integration
  • Shift-left
  • C#/Java
  • JIRA
  • SQL
  • Selenium/Webdriver
  • AGILE/Scrumm
  • Project management

Languages

English
Native/ Bilingual
German
Native/ Bilingual

Timeline

Development Director, Mobile QA

Electronic Arts
08.2022 - Current

Senior QA Manager

Riot Games
05.2021 - 08.2022

Senior QA Manager

Solera Holdings
08.2019 - 05.2021

Software Engineering Manager, QA

Symitar
07.2014 - 08.2019

QA Manager

HipCricket
02.2013 - 07.2014

Senior SDE/T (Contract)

MeteorComm
02.2012 - 02.2013

SDE/T Lead (Contract)

TideWorks
08.2011 - 02.2012

SDE/T Lead

Motricity
06.2010 - 08.2011

SDE/T Lead (Contract)

Microsoft Research
01.2010 - 06.2010

Porting Manager

SurfKitchen
01.2008 - 01.2010

SDE/T

UIEvolution
11.2006 - 01.2008

SDE/T (Contract)

Microsoft
11.2005 - 11.2006

Language Tester (Contract)

Volt
11.2004 - 11.2005

Software Developer

GTi AG/CompuGroup Medical
03.2000 - 08.2002

Equivalent to Bachelor of Science - Software Development, Economics

BiB International College

Technical Skills Summary

C#/.NET, JAVA, Selenium/WebDriver, ANSI-C, C++, JIRA / HP ALM, VMWare, AGILE/Scrum, Visual Studio, CI/CD

Thorsten Steckstor