Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
Work History
Shift Leader
Tropical Smoothie
New Bedford, Massachusetts
05.2024 - Current
Coordinated shifts and maintained adequate staffing levels during peak hours.
Trained new staff on procedures and customer service expectations.
Conducted performance evaluations and provided constructive feedback to team members.
Collaborated with management to improve workflow efficiency and team productivity.
Supervised daily operations and ensured team adherence to standards.
Directed store management tasks to achieve operational goals and standards.
Closing and opening
Verified that cash drawers contained correct amounts of money during opening and closing shifts.