Thu Tran
CUPERTINO,CA
Summary
Motivated, adaptable, and results-driven professional with a strong work ethic and a proactive approach to learning and development. Demonstrates excellent communication and interpersonal skills, with a proven ability to thrive in fast-paced, team-oriented environments. Experienced in data entry, cash handling, and customer service, with a talent for quickly mastering product knowledge and building strong client relationships.
Recognized as a dependable team leader with a hands-on management style, fostering collaboration and driving performance to achieve organizational goals. Proven track record of maintaining consistency and organization under pressure, with a focus on delivering high-quality results. Bilingual communicator with advanced conversational skills and a nuanced understanding of cultural context, enabling accurate and empathetic translation. Eager to contribute meaningfully to a dynamic organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Nanny
Self Employed
Cupertino, CA
02.2020 - Current
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Provided supervision and guidance to ensure safety of children in all situations.
- Developed an understanding of each child's individual strengths and weaknesses.
- Planned age-appropriate educational activities designed to promote learning and development.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Facilitated safe, caring and warm environment for children to stimulate development.
Leadership Team Member/Vietnamese Interpreter
Our Lady Of La Vang
San Jose, CA
08.2020 - 08.2025
- Created and maintained an effective team environment through collaboration and communication.
- Created a safe environment for youth to express their opinions and beliefs.
- Coached and mentored youth in developing leadership skills.
- Provided interpretation services to assist in communication between Vietnamese-speaking families and English-speaking staff.
- Conducted interviews with Vietnamese-speaking participants and transcribed responses into English.
- Facilitated the translation of documents from English to Vietnamese and vice versa.
- Explained cultural differences to ensure effective cross-cultural communication.
- Provided guidance and mentorship to youth in developing healthy relationships with peers and adults.
Bakery Team Lead
L'epi D'or Bakery
Cupertino, CA
03.2021 - 04.2025
- Maintained records of all inventory items in order to track usage and replenish stock as needed.
- Monitored the quality of products, ensuring they met established standards.
- Provided guidance and support to team members when handling difficult customers.
- Analyzed sales trends in order to optimize product selection and pricing strategies.
- Ordered ingredients as needed from approved vendors in order to meet customer demand.
- Supervised and trained new employees on proper baking techniques and safety regulations.
- Ensured health code requirements were followed at all times during production process.
- Resolved customer complaints regarding product quality or service issues quickly and professionally.
- Identified opportunities for cost savings initiatives within the bakery department.
- Conducted regular performance reviews with each employee to identify areas for improvement.
Artificial Intelligence Developer
Outlier
, CA
09.2024 - 01.2025
- Contributed to the iterative training of generative AI models, helping to improve contextual reasoning, factual accuracy, and ethical responses.
- Developed and curated high-quality datasets to train machine learning models for various AI applications.
- Applied feature selection algorithms to predict potential outcomes.
- Developed new functions and applications to conduct analyses.
Sushi Chef
Genji
Santa Clara , CA
05.2022 - 05.2022
- Adhered to all local health department regulations and guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Advised management on ways to improve operations or customer service practices.
- Assisted in developing creative promotions that increased sales volume at peak times.
Sales Associate
Francesca's
Santa Clara, CA
03.2020 - 01.2021
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in the marketplace.
- Assisted customers with product selection, sizing, and styling.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
Bachelor of Science - Business Administration, Marketing Concentration
San Jose State University
San Jose, CA05-2026
Marketing Management and Research
De Anza College
Cupertino, CA06-2022
High School Diploma -
Cupertino High School
Cupertino, CA06-2021
Skills
- Customer service and relations
- Bilingual communication
- Project management and planning
- Team collaboration and leadership
- Creative problem solving
- Strategic thinking
- Sales development
Languages
English
Native/ Bilingual
Vietnamese
Professional
Affiliations
- Church Volunteer at Our Lady of La Vang
- Vietnamese Voluntary Foundation
- Volunteer at Second Hand of Silicon Valley
Certification
- CPR certified
Timeline
Artificial Intelligence Developer
Outlier
09.2024 - 01.2025
Sushi Chef
Genji
05.2022 - 05.2022
Bakery Team Lead
L'epi D'or Bakery
03.2021 - 04.2025
Leadership Team Member/Vietnamese Interpreter
Our Lady Of La Vang
08.2020 - 08.2025
Sales Associate
Francesca's
03.2020 - 01.2021
Private Nanny
Self Employed
02.2020 - Current
Bachelor of Science - Business Administration, Marketing Concentration
San Jose State University
Marketing Management and Research
De Anza College
High School Diploma -
Cupertino High School
Similar Profiles
Heather RyanHeather Ryan
CHILDCARE PROVIDER at Self EmployedCHILDCARE PROVIDER at Self Employed
William Jason AmoroaWilliam Jason Amoroa
Bee Keeper at Self EmployedBee Keeper at Self Employed
Jonathan GrayJonathan Gray
Level 3 IT Consultant and Analyst at Self EmployedLevel 3 IT Consultant and Analyst at Self Employed
Sharron GarrattSharron Garratt
Personal Carer at Self employedPersonal Carer at Self employed
Nikhitha KollaNikhitha Kolla
Support Engineer at Walmart Inc.Support Engineer at Walmart Inc.