Thuan Le
North Mankato,MN
Summary
Dynamic server with a dedicated work ethic and polished professional image, honed at Toi Ben Restaurant. Expert in effective customer engagement and maintaining cleanliness standards, I excelled in optimizing dining experiences and resolving guest concerns swiftly. Committed to collaborative teamwork and proficient in proper food handling techniques, ensuring high-quality service.
Overview
1
1
year of professional experience
Work History
Server
Toi Ben Restaurant
01.2018 - 05.2019
- Provided excellent customer service by attentively taking orders and addressing guest inquiries.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for patrons.
- Assisted in setting up dining spaces for events, optimizing layout and presentation.
- Collaborated with kitchen staff to ensure timely food delivery and high-quality service.
- Learned menu items and daily specials to accurately inform guests and enhance their dining experience.
- Supported team members during busy shifts, contributing to efficient workflow and customer satisfaction.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Computer Science
Minnesota State University, Mankato
Mankato, MN05-2027
Skills
- Dedicated work ethic
- Effective customer engagement
- Polished professional image
- Maintaining cleanliness standards
- Proper food handling techniques
- Collaborative teamwork
- Proficient in task management
- Responsive to changing circumstances
- Strong energy levels
Timeline
Server
Toi Ben Restaurant
01.2018 - 05.2019
Bachelor of Science - Computer Science
Minnesota State University, Mankato