Thuan Nguyen
Hy-Vee Grocery Store
Rochester,MN
5
years of professional experience
Detail-oriented operations and customer service professional with leadership experience in team supervision, inventory coordination, staff training, and problem resolution. Proven ability to work efficiently in fast-paced environments while maintaining accuracy, organization, and exceptional service. Eager to contribute strong communication and organizational skills in a patient-focused administrative or operations role.
Work History
Assistant Night Stock Manager
8 Months- Maintained inventory accuracy through organized stock management and routine inventory verification.
- Supervised overnight stocking operations while assigning daily tasks and monitoring team productivity.
- Trained and coached employees on stocking procedures, safety standards, and efficient workflow.
- Prioritized freight and stocking schedules to prepare the store for daily operations.
- Maintained inventory accuracy and organized backroom storage.
- Collaborated with store leadership to improve operational efficiency and meet stocking deadlines.
Cashier Assistant
3 Months- Processed transactions efficiently, ensuring accuracy and adherence to company policies.
- Assisted customers with product selection, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with team members to maintain organized checkout area and stock supplies.
Shift Lead/Sales Associate
3 Years 5 Months- Led daily shift operations by assigning tasks, monitoring team performance, and supporting management in achieving operational goals.
- Trained, mentored, and coached new employees on company procedures, customer service, and sales best practices.
- Resolved customer concerns while delivering exceptional customer service and maintaining a positive shopping experience.
- Managed cash handling procedures, POS transactions, and opening/closing operations while ensuring accuracy and accountability.
- Collaborated with store leadership to improve workflow, productivity, and overall store performance.
- Maintained merchandising standards and ensured compliance with company policies and operational procedures.
Education
High School Diploma
Skills
Customer Service
Communication
Organization
Time Management
Problem Solving
Leadership
Staff Supervision
Team Collaboration
Conflict Resolution
Microsoft Outlook
POS Systems
Inventory Management
Timeline
Assistant Night Stock Manager
Hy-Vee Grocery Store
08.2025 - 04.2026Read More
Cashier Assistant
Costco Wholesale Corp
04.2025 - 07.2025Read More
Shift Lead/Sales Associate
Best Buy
09.2021 - 02.2025Read More
Excel High School
High School Diploma
Read More