Thuan Vi Ly
San Leandro,CA
Summary
Motivated and detail-oriented professional with a Bachelor’s Degree in Business Administration (Finance) and experience in sales, customer service, and data analysis. Completed all required California appraisal education including USPAP, Laws & Regulations, Supervisor-Trainee, and Cultural Competency courses. Skilled in analytical thinking, client communication, and compliance with ethical and regulatory standards. Fluent in Vietnamese, Cantonese, Mandarin, and English.
Overview
5
5
years of professional experience
8
8
Certification
Work History
Floor Measurement Technician
The Home Depot
05.2025 - Current
- Performed accurate in-home measurements using digital tools for flooring installation projects.
- Delivered professional customer consultations and supported sales processes.
- Ensured compliance with company standards and maintained route efficiency.
Outside Sales Representative
Sun Hong Foods, Inc
08.2024 - Current
- Built relationships with new and existing clients through trade shows and direct outreach.
- Negotiated pricing agreements and contracts to ensure profitability and customer satisfaction.
- Monitored competitor activity and identified opportunities for growth.
- Delivered exceptional customer service, resolving issues quickly and maintaining retention.
Program Coordinator
FFAH
02.2024 - 09.2024
- Coordinated educational and community programs from planning to evaluation.
- Managed event logistics, schedules, and communications to ensure success.
- Maintained documentation, reporting, and program updates.
Intern – Investment Analysis
California State University
08.2023 - 12.2023
- Conducted financial analysis for the university’s $400,000 student investment fund.
- Utilized S&P; Capital IQ data to perform valuation modeling and investment presentations.
- Produced analytical reports supporting fund diversification and risk management.
Office Clerk
Great River Food
05.2021 - 10.2023
- Processed invoices, purchase orders, and daily transactions.
- Provided customer support and maintained financial records.
- Assisted with general office duties and reporting for management.
Education
Bachelor of Science - Business Administration (Finance)
California State University, East Bay
Hayward, CA01.2023
Skills
- Appraisal Education & Compliance (USPAP, BREA Laws); Data Analysis & Financial Reporting; Customer Service & Client Relations; Contract Negotiation; Market & Competitive Analysis; Multilingual Communication (English, Vietnamese, Cantonese, Mandarin); Microsoft Office & S&P; Capital IQ
Certification
- Basic Appraisal Principles (Approval #07167024) — July 2025
- Basic Appraisal Procedures (Approval #19CP167303115) — August 2025
- 15-Hour National USPAP Course (Approval #23CP167303193) — September 2025
- Supervisor–Trainee Course for California (Approval #14CP167303031) — September 2025
- California Elimination of Bias & Cultural Competency (Approval #22CP167303187) — September 2025
- Laws and Regulations for California Appraisal (Approval #16CP167303080) — October 2025
- VITA Basic Personal Lines Inspector Course — March 2025
- California Driver’s License — Valid
- Food Handler Certification — 2020–2023
Languages
English (Fluent)
Vietnamese (Fluent)
Cantonese (Fluent)
Mandarin (Proficient)
Timeline
Floor Measurement Technician
The Home Depot
05.2025 - Current
Outside Sales Representative
Sun Hong Foods, Inc
08.2024 - Current
Program Coordinator
FFAH
02.2024 - 09.2024
Intern – Investment Analysis
California State University
08.2023 - 12.2023
Office Clerk
Great River Food
05.2021 - 10.2023
Bachelor of Science - Business Administration (Finance)
California State University, East Bay
Personal Information
Driving License: Valid