Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Thulasi Ram Konda

Glassboro

Summary

Dynamic Salesforce Developer with proven expertise at Cognizant, specializing in Lightning components and Salesforce integration. Adept at enhancing system performance and security while delivering innovative solutions. Strong problem-solving skills complemented by a commitment to agile methodologies, driving successful project outcomes and user satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Cognizant
Chennai
07.2020 - 08.2023
  • Developed complex custom objects and fields in Salesforce to meet customer requirements.
  • Designed user interfaces for Salesforce applications with Lightning Web Components and Aura components.
  • Integrated third-party applications with Salesforce using REST APIs, SOAP APIs, and other web services technologies.
  • Provided technical support for end users on issues related to Salesforce configuration and customization.
  • Participated actively in daily scrum meetings involving all team members discussing progress and impediments faced.
  • Developed custom lightning components using HTML5, CSS3 and JavaScript frameworks like ReactJS and AngularJS.
  • Maintained system stability through regular testing of code changes before deployment into production environment.
  • Collaborated with stakeholders from various departments to understand their business needs and develop solutions accordingly.
  • Implemented security measures such as sharing rules, profiles, permission sets to control data access within the organization.
  • Enhanced existing functionality of Salesforce by creating new custom objects, fields, formulas, validation rules.
  • Performed troubleshooting activities related to application errors or bugs arising due to customization or integration issues.
  • Deployed changes between sandbox environments using Change Sets or Metadata API deployments.
  • Optimized existing architecture of Salesforce based on best practices recommended by the vendor.
  • Created customized reports and dashboards to track sales performance metrics.
  • Tuned database queries written in SOQL and SOSL for better performance optimization.
  • Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
  • Monitored Salesforce platform limits and performed optimizations to ensure system performance.
  • Conducted data migration and cleansing activities to maintain data integrity in Salesforce.
  • Customized Salesforce objects, fields, record types, and page layouts.
  • Contributed to the development of coding standards and best practices within the Salesforce team.
  • Performed analysis and coordinated with other developers to design and code systems.
  • Tested software before delivering it to users.
  • Automated business processes using Salesforce workflow rules and process builder.
  • Prioritized work effectively and handled multiple competing demands.
  • Created and maintained detailed technical documentation for project stakeholders.
  • Managed Salesforce data using tools like Data Loader for bulk import and export operations.
  • Analyzed business requirements and translated them into effective Salesforce solutions.
  • Designed new salesforce solutions, when needed.
  • Ensured platform security by enforcing best practices in code and configuration.
  • Stayed abreast of new Salesforce features and technologies to drive continuous improvement.
  • Configured Salesforce reports and dashboards for business performance monitoring.
  • Utilized Visualforce to create custom user interfaces and enhance user experience.
  • Collaborated with cross-functional teams to align Salesforce development with overall IT strategy.
  • Integrated Salesforce with third-party systems using REST/SOAP APIs.
  • Implemented and maintained Salesforce communities to enhance collaboration and engagement.
  • Provided end-user training and support to maximize adoption of new features.
  • Developed Apex classes, triggers, and batch jobs for various functional needs.
  • Conducted unit testing and participated in QA processes to ensure defect-free deployments.
  • Implemented Salesforce Lightning components for a modern, responsive design.
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Designed software for real-time operating systems QNX, ThreadX and others.
  • Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
  • Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.
  • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
  • Recommended strategies to maximize performance and lifespan of equipment involved in software installations.
  • Analyzed user needs and software requirements to determine design feasibility.
  • Performed troubleshooting of post-release software faults to support live service and installed software patch design.
  • Combined root-level authentication and authorization technologies with ongoing system design to harden finished solutions.
  • Identified opportunities for process improvements to decrease in support calls.
  • Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
  • Coordinated testing and validation procedures through software development lifecycle.
  • Applied prescribed policies to programming syntax in compliance with internal language policies.
  • Analyzed code and corrected errors to optimize output.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Developed software for embedded systems, coding solutions for both new installations and in-situ hardware.
  • Employed integrated development environments (IDEs).
  • Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
  • Integrated object-oriented design and development techniques into projects to support usability goals.
  • Utilized established design patterns to expedite novel software creation and support consistent performance results.
  • Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
  • Established clear system performance standards and wrote specifications.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Obtained and evaluated information on hardware configuration costs, reporting requirements and security needs.
  • Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.

Intern

Cognizant
Chennai
03.2020 - 06.2020
  • Coded, debugged, and implemented software programs in Java.
  • Ensured compliance with coding standards throughout all stages of development.
  • Provided technical support to users of various Java applications as needed.
  • Analyzed system requirements and developed solutions based on those requirements.
  • Integrated third-party APIs into existing systems for additional functionality.
  • Participated in daily scrum meetings with the development team to review progress and plan tasks.
  • Resolved technical issues related to the Java platform.
  • Reviewed code written by other members of the team for accuracy and consistency before it was released into production environment.
  • Implemented object-oriented design principles into programming tasks.
  • Assisted in designing user interfaces with HTML, JavaScript and CSS.
  • Troubleshot software issues encountered during development process.
  • Designed database schemas to store data for web applications utilizing MySQL or Oracle databases.
  • Documented testing methods, results, and system corrections
  • Integrated object-oriented design and development techniques into projects to support usability goals.
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Analyzed code and corrected errors to optimize output.
  • Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.

Education

Masters - Cybersecurity

Rowan University
New Jersey
05-2025

B.Tech - Electronics & Communication

Lovely Professional University
Punjab, India

Skills

  • Lightning components
  • CRM workflow development
  • Functional testing
  • Apex development
  • Workflow management
  • Database access oversight
  • Platform app builder
  • Salesforce integration
  • HTML and CSS
  • Data migration
  • Security implementation
  • JavaScript proficiency
  • Visualforce pages
  • Strong multi-tasking skills
  • Salesforce administration
  • Agile methodology
  • Network security
  • Data analysis
  • SQL scripting
  • Problem solving
  • Java debugging
  • Java development
  • Debugging
  • MySQL
  • C-based programming

Certification

  • Salesforce Administrator Certifier, Salesforce
  • Salesforce Platform Developer Certifier, Salesforce
  • Core Java, SSSIT
  • IOT

Timeline

Salesforce Developer

Cognizant
07.2020 - 08.2023

Intern

Cognizant
03.2020 - 06.2020

Masters - Cybersecurity

Rowan University

B.Tech - Electronics & Communication

Lovely Professional University

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