Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Timeline
Generic

THUNDER GUERRERO-SISNEROZ

Mesa,AZ

Summary

Knowledgeable Student and worker willing to provide excellent service. Offering 2 and 1⁄2 years of experience in the food and service industry. With being a cook, expeditor, food runner and being cross trained in every job worked. Offering leadership skills from beyond work including team leader of JV football as a sophomore. Possessing a strong dedication to ticket and drive thru times efficiently. Son of a single mother of 7 kids providing a strong dedication to succeed. Ensuring efficiency throughout a kitchen, back of house, front of house and line cook. Able to resolve customer complaints and feedback, able to help or resolve a situation within a front desk, hostess stand and kitchen.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Associate

EOS Fitness
Chandler, AZ
06.2024 - Current
  • Greeted members upon arrival and provided excellent customer service.
  • Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
  • Resolved member complaints in a professional manner while maintaining high standards of service quality.
  • Answered phones to respond to member inquiries and transferred calls to appropriate staff members.
  • Verified and collected member payments.
  • Handled walk-in new agreements/membership registrations (All Full Price).

Food Expeditor

Native Grill And Wings
Sierra Vista
01.2023 - 05.2024
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
  • Improved order accuracy with thorough review of each dish before serving to customers.
  • Reduced wait times for customers, prioritizing, and organizing food orders according to table numbers.
  • Ensured proper food handling practices were followed, maintaining strict adherence to company guidelines and local health codes.
  • Promoted a high level of customer satisfaction by addressing any concerns or issues promptly and professionally.

Food Service Worker

Taco Bell
Sierra Vista
01.2022 - 01.2023
  • Prepared and served various food and drink items to customer specifications in fast-paced environments
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands
  • Monitored food quality and freshness throughout day
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
05.2024

Skills

  • Flexible Schedule
  • Problem-solving skills
  • Friendly, Positive Attitude
  • Productivity and Time Management

Certification

  • First Aid/CPR Certified
  • Food handlers card/certification

References

  • Taco Bell GM/Sierra Vista, #520-220-9844- Kera Menzies
  • Native Grill and Wings Bar Manager, #845-825-2124-Rachel Tavares
  • Friends Mother, 520-255-6772- Maria Bonilla
  • Former Football Coach, #520-255-6122- Jaylen Hampton

Affiliations

  • Arizona Humane Society
  • ChildFund International

Timeline

Front Desk Associate

EOS Fitness
06.2024 - Current

Food Expeditor

Native Grill And Wings
01.2023 - 05.2024

Food Service Worker

Taco Bell
01.2022 - 01.2023

High School Diploma -

Buena High School
THUNDER GUERRERO-SISNEROZ