Leonard Thurman
Mesa,AZ
Summary
Motivated and eager to learn, willing to exceed expectations in all duties. Efficient and can work amongst a group or solo, whichever will be required. Can work under pressure and maintain stability. Flexible and versatile in any environment. Strong leadership skills when necessary and capable of taking the initiative to meet job requirements. Professional, enthusiastic, and always willing to look for opportunity to enhance quality of work. Always perform a task with excellence, proficiency, and efficiency to ensure quality of work. Analytical supply chain professional, knowledgeable about gathering and analyzing data to make proactive adjustments to business supply chain operations. Tracks and models metrics, forecasts trends and stays on top of changing resource requirements and availability. Driven Supply Chain Specialist with 4 years of experience in overseeing compliance, inventory management, customer care measures and logistics control. Team-oriented collaborator and innovator with talent in boosting revenues by creating production and quality checks and protocols. Loyal and dependable team leader with strong background in supply chain coordination.
Overview
15
15
years of professional experience
Work History
Supply Chain Specialist
Amazon
06.2020 - Current
- Optimized inventory levels by implementing efficient demand forecasting and supply planning methods.
- Reduced order lead times with streamlined procurement processes for increased customer satisfaction.
- Enhanced supplier relationships, negotiating better pricing and terms for cost savings for over 300 sites.
- Implemented robust vendor management systems to ensure timely delivery of goods and services.
- Coordinated product launches with marketing and sales teams, ensuring successful execution from production to delivery with over 200 sites.
- Managed team of 30 specialists responsible for executing daily procurement tasks, providing guidance as needed.
- Analyzed data trends to make informed decisions related to inventory management and demand planning processes.
Central Ops Associate
Amazon Logistics
07.2019 - 06.2020
- Operations (Central Ops)
- Achieved top Rescue Percentage (82%) in ORM (On Road Management) first 2 months working at Amazon establishing great relationship with DSP station owner and Managers
- Coordinated and Executed over 3,000 Rescues
- Ambassador Program training and shadowing over 300 new on board employees weekly with great reviews from all trainees
- Helped pilot MBE (Manage By Exception) systems through Excel to ensure company growth, rescue compliance, ensuring program was up to company standards
- First to Pilot CCTV Audits for RSA Department to ensure Amazons social distancing policies were enforced during COVID-19
- Completed Daily SIM Tickets for Audits (CCTV)
- CCTV Enforcement Escalation (AMZL North America)
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Amazon Prime Driver (Flex)
Amazon
11.2016 - 06.2019
- Delivered Prime Now/ Logistics Delivery
- Delivered over 100-200 packages daily
- Performed at 98% On-Time Delivery Rate
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to correct recipients.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
Marketing Manager & Sales
Team Sizzle LLC
06.2011 - 06.2018
- Establish Market & Sale Product on West Region
- Market Research
- Track West Region Sales
- Performed Inventory Count (Quarterly &Yearly Reports)
- Merchandise Shipping (West Region)
- Ensure Company was on 1-3% Growth Scale per Quarter
- Logistics
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation
Sales Representative
T-Mobile
06.2009 - 06.2011
- Sales Team Won State Wide Blackberry Contest- 2009
- Second Highest in Company in Phone to Accessory Ratio -2010
- Top 5 in company 2 years in a row for sales during peak months Oct-Feb -2010
- Employee of the Month 15 months during tenure
- Activated and Upgraded over 1,000 Customers
- Increased Stores Overall Activation/Upgrade Percentage by 20% during tenure
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Psychology
Arizona State University
Tempe, AZ2005
Associates of Art - General Studies
Northland Pioneer Junior College
Holbrook, AZ2003
Skills
- Data Analysis
- Program Management
- Organizational Skills
- Microsoft Word/Office/Excel
- Critical Thinking
- Employee Development
- Creative Problem-Solving
- Troubleshooting
- Customer Service
- Team Training
- Team Operations
- Driving continuous improvement
- Transportation Management
- Analyzing trends
- Warehouse Management
Timeline
Supply Chain Specialist
Amazon
06.2020 - Current
Central Ops Associate
Amazon Logistics
07.2019 - 06.2020
Amazon Prime Driver (Flex)
Amazon
11.2016 - 06.2019
Marketing Manager & Sales
Team Sizzle LLC
06.2011 - 06.2018
Sales Representative
T-Mobile
06.2009 - 06.2011
Psychology
Arizona State University
Associates of Art - General Studies
Northland Pioneer Junior College