Thuy An Pham
New Orleans,LA
Summary
Retail sales professional with a proven track record of meeting and exceeding sales targets. Skilled in building strong customer relationships, delivering high-quality customer service, and supporting team success in fast-paced environments. Adaptable and reliable, with hands-on experience in inventory management, point-of-sale systems, and daily retail operations.
Overview
10
10
years of professional experience
Work History
Sales Clerk
Hilton Riverside
New Orleans, LA
04.2024 - Current
- Processed sales transactions accurately using POS systems, ensuring efficient checkout experiences
- Prepared and served coffee, beverages, and light food items
- Provided customer service to hotel guests in a fast-paced environment
- Maintained product displays and inventory levels, enhancing store presentation and organization.
Food Service Associate
Mikimoto Sushi Restaurant
New Orleans, LA
06.2016 - 05.2023
- Managed phone orders, takeout packaging, and in-house dining service
- Maintained inventory and stocked supplies during shifts
- Oversaw daily food preparation and service operations to ensure quality standards.
Receptionist
Donna’s Nails
New Orleans, LA
05.2019 - 08.2019
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Operated credit card machine and other electronic equipment accurately and efficiently
- Scheduled and coordinated appointments for staff and clients
Education
University of New Orleans
High School Diploma -
Eleanor McMain Secondary School
05.2016
Skills
- Ability to Multitask
- Customer Service
- Time Management
- Basic Computer Skills
- Organization Skills
- Teamwork
- Communications Skills
- Point-of-Sale Systems
- Food Safety
Languages
English
Vietnamese
Timeline
Sales Clerk
Hilton Riverside
04.2024 - Current
Receptionist
Donna’s Nails
05.2019 - 08.2019
Food Service Associate
Mikimoto Sushi Restaurant
06.2016 - 05.2023
University of New Orleans
High School Diploma -
Eleanor McMain Secondary School