Thy Nguyen-Tran
Annandale,VA
Summary
Dedicated Medical Office Assistant skilled in clinical and administrative support. Proven ability to streamline operations through effective appointment scheduling and patient management, ensuring confidentiality and compliance with HIPAA regulations.
Overview
8
8
years of professional experience
Work History
Medical Office Assistant
Premier Obgyn
Annandale, VA
07.2019 - Current
- Directed incoming calls to ensure smooth daily operations while professionally addressing inquiries and routing them to relevant personnel.
- Executed scheduling of doctor visits and procedures through AthenaOne and Epic, ensuring streamlined patient care coordination.
- Implemented protocols to maintain HIPAA compliance, securing the confidentiality of sensitive patient data.
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
- Guided new team members through office protocols and software systems to ensure effective onboarding and collaboration.
Medical Office Assistant
Medical Associates Of Northern VA
Arlington, VA
01.2019 - 06.2019
- Facilitated patient scheduling and appointment confirmations, ensuring timely and efficient service delivery.
- Utilized Patient Fusion to efficiently coordinate appointment scheduling across multiple providers and locations.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Education
High School Diploma -
Carter G. Woodson High School
Fairfax06-2018
Skills
- Medical records management
- Appointment scheduling
- Clinical and administrative support
- HIPAA regulations
- Positive attitude
- Critical thinking
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Medical Office Assistant
Premier Obgyn
07.2019 - Current
Medical Office Assistant
Medical Associates Of Northern VA
01.2019 - 06.2019
High School Diploma -
Carter G. Woodson High School