Thyra JOHNSON
Yulee,FL
Summary
Attentive Patient Service Representative skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking.
Overview
27
27
years of professional experience
Work History
Healthcare Customer Service Representative
Farndana rehabilitation
Yulee, FL
03.2005 - 07.2023
- Updated [Type] system with order specifics and customer details, preferences and billing information.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Oversaw warranty counseling process to manage expense controls.
- Registered patients by verifying records to update computer system and patient charts.
Ymca Downtown Jacksonville
YMCA Child Development Center
Jacksonville, FL
12.1996 - 02.2005
- Created and promoted arts and entertainment, bringing passion and experience to elevate arts in local community.
- Facilitated group discussions among members about current issues facing community.
- Deployed community volunteers to advocate for abused or neglected children.
- Built stronger youth by teaching leadership skills and sharing job knowledge.
Front End Associate
St Vincent
- Performed daily opening and closing procedures according to standard operating procedures.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Bagged or packaged purchases and wrapped gifts.
Education
High School Diploma -
Orange Park High School
Orange Park, FL05-1993
Skills
- Policy Adherence
- Claims Processing
- Record Maintenance
- Insurance Verification
- Medical Terminology Knowledge
- Insurance verifying
- Patient greeting
- Chart pulling
- Document filing
- Medical insurance
- Payment collection
- Report preparation
- Sales expertise
- Shipping procedures understanding
- Receiving support
- Money handling abilities
- Warehousing functions
- Multi-line phone talent
- Route dispatch
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Healthcare Customer Service Representative
Farndana rehabilitation
03.2005 - 07.2023
Ymca Downtown Jacksonville
YMCA Child Development Center
12.1996 - 02.2005
Front End Associate
St Vincent
High School Diploma -
Orange Park High School
Similar Profiles
Jacqueline RobinsonJacqueline Robinson
NA at Jefferson College of Rehabilitation Sciences/ Chair, Department of Rehabilitation MedicineNA at Jefferson College of Rehabilitation Sciences/ Chair, Department of Rehabilitation Medicine
Sara BozzaSara Bozza
CFY-SLP at Wedgewood Nursing and Rehabilitation/ The Brook at High Falls Nursing and RehabilitationCFY-SLP at Wedgewood Nursing and Rehabilitation/ The Brook at High Falls Nursing and Rehabilitation
Donald Lehner JrDonald Lehner Jr
Director at Reliant Rehabilitation, Of Rehabilitation ServicesDirector at Reliant Rehabilitation, Of Rehabilitation Services
Krystin WilliamsonKrystin Williamson
Pipe Welder at Bae Systems Inc.Pipe Welder at Bae Systems Inc.
Michael AlvarezMichael Alvarez
Outside Operations at Tpc SawgrassOutside Operations at Tpc Sawgrass