Tia Allen
Hampton,GA
Summary
Experienced professional with expertise in budgeting, leadership, team management, problem-solving, and oral and written communication. Proven track record in Event Management, meeting deadlines, and delivering exceptional customer service. Possesses strong problem-solving abilities, a thirst for learning, and excellent communication skills. Confident in ability to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Director of Special Events
Midtown Bowl
02.2007 - Current
- Collaborating with management and staff to address customer service issues and follow up to ensure needs are met
- Processing all incoming calls to assist customers with any inquires, complaints and sales orders
- Research/analyzing information to prepare written sales orders
- Planning events with attention financial and time constraints
- Negotiating pricing, offering retention efforts to keep customers satisfied
- Communicating with customers through email messaging to answer questions or concerns on events
- Good organizational skills demonstrated through prioritizing work assignments for effective execution
- Overseeing events and collecting payments via debit or credit cards
- Processing and expediting food orders and buffets
Pharmacy Technician
Kroger Pharmacy
10.2003 - 02.2007
- Swiftly and correctly calculating dosages, dispensing medications, preparing prescription labels
- Updating the system with incoming drug orders via deliveries
- Working alongside a licensed pharmacist to provide excellent service with a high volume retail setting
- Balanced quality and efficiency in all tasks
- Assisting patients with refilling prescriptions over the phone, in person and in through the drive through window
- Counting inventory and ordering supplies from Cardinal & McKesson
Education
Partial Credits -
Atlanta Technical College
Atlanta, GA01.2012
Certificate - undefined
Georgia Medical Institute
Jonesboro, GA01.2006
Diploma -
Benjamin Banneker HS
College Park, GA05-2003
Skills
- Windows OS Proficiency
- Proficient in Microsoft Office
- MacOS Proficiency
- Data Entry Skills
- Strong Interpersonal Communication
- Strategic Planning
- Focused Coordination Skills
- Detail-Oriented Mindset
- High-Volume Productivity
- Effective Performance in High-Pressure Situations
Timeline
Director of Special Events
Midtown Bowl
02.2007 - Current
Pharmacy Technician
Kroger Pharmacy
10.2003 - 02.2007
Certificate - undefined
Georgia Medical Institute
Partial Credits -
Atlanta Technical College
Diploma -
Benjamin Banneker HS
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