Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tia Blackmon

Durham,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Guest Services

UNC Health
10.2023 - 09.2024
  • Maintained a productive, efficient approach to all tasks.
  • Checks patient appointment information, as requested, in Epic, and offers instructions on where and how to proceed.
  • Answers questions about a large variety of locations and services throughout the medical center.
  • Maintains daily hospital census reports by printing and filing copies.
  • Provides wheelchair transport of patients.
  • Greets and assists patients as they enter and exit.
  • Collaborated with other department managers to identify. areas for improvement in overall ship operations and guest services.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Collaborated with team members to ensure smooth operations and exceptional guest services.

Manager

Papa John's Pizza
01.2019 - 04.2023
  • Maintained a productive, efficient approach to all tasks.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Package Handler

FedEx Express
09.2022 - 02.2023
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Followed verbal and written instructions to properly move and ship products.
  • Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.

Team Member

Tia's Hotdogs
06.2018 - 08.2018
  • Operated register to process payments and collect cash payment for order totals.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.

Education

Bachelor of Science - Accounting

University of North Carolina At Greensboro
Greensboro, NC
12-2023

Skills

  • Leadership
  • Teamwork
  • Stocking
  • Replenishing
  • Organization
  • Attention to Detail
  • Customer Service
  • Critical Thinking
  • Problem-solving
  • Multitasking
  • Epic
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Microsoft PowerPoint
  • Data Entry
  • GAAP Compliance
  • QuickBooks
  • Ethics
  • Integrity
  • Invoicing
  • Guest services
  • Written and oral communication skills
  • Time Management
  • Computer proficiency

Timeline

Guest Services

UNC Health
10.2023 - 09.2024

Package Handler

FedEx Express
09.2022 - 02.2023

Manager

Papa John's Pizza
01.2019 - 04.2023

Team Member

Tia's Hotdogs
06.2018 - 08.2018

Bachelor of Science - Accounting

University of North Carolina At Greensboro

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