Tia Dancy
Philadelphia,PA
Summary
Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Property Management and training in sales growth. Motivated to learn, grow and excel in Real Estate.
Overview
11
11
years of professional experience
Work History
Multi-Unit Store Manager
OSL
Philadelphia, PA
01.2020 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Approved regular payroll submissions for employees.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 90% or higher
Owner
IHL
Philadelphia, PA
11.2018 - Current
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Remained up-to-date on current trends and attended 5 trade shows per year to view and purchase products for resale.
- Reconciled daily sales, returns and financial reports with QuickBooks and vend
Rental Property Manager
ABC Capital Investment LLC
Philadelphia, PA
01.2013 - 04.2018
- Responded to messages from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Boosted occupancy 85% by leveraging market knowledge and successful promotional strategies.
- Followed up on delinquent tenants and coordinated collection procedures.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Education
Certificate of Completion - Real Estate
The Real Estate School
Cherry Hill New Jersey05.2014
Skills
- MS Office
- Problem resolution
- Operations oversight
- Business operations
- Team management
- Supervision
Timeline
Multi-Unit Store Manager
OSL
01.2020 - Current
Owner
IHL
11.2018 - Current
Rental Property Manager
ABC Capital Investment LLC
01.2013 - 04.2018
Certificate of Completion - Real Estate
The Real Estate School