Behavioral health professional prepared to bring valuable experience to new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Technician, PRN
Specialized Treatment Facility
08.2021 - Current
Assisted in the delivery of compassionate care for over 200 patients with diverse mental health conditions by implementing individualized care plans, which contributed to a 30% improvement in patient satisfaction scores over a 6-month period
Assisted in developing an evidence-based therapeutic activities program that increased patient engagement by 30%, thereby enhancing recovery outcomes and patient satisfaction
Provided compassionate care to over 50 patients per week by employing cognitive behavioral techniques and mindfulness strategies, which led to a reported 25% improvement in patient mental health assessments
Laboratory Technician Assistant/ Phlebotomist
Singing River Healthcare System
11.2023 - 07.2024
Collected and processed over 2,000 blood samples under strict standard operating procedures (SOP) ensuring accurate patient identification and specimen integrity, which led to a 99.8% accuracy rate in diagnostic testing
Implemented procedures to maintain cleanliness and orderliness in the laboratory, resulting in a 15% increase in accuracy of test results
Managed and updated lab documentation for tests performed, resulting in improved organization and accessibility
Tracked and managed collections of specimens by implementing an efficient system of initialing, dating, and noting collection times
Registered Behavior Technician
Colorful Minds
11.2024 - 03.2025
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Multi-Skilled Technician
Memorial Healthcare System
12.2022 - 05.2023
Conducted precise mechanical alignments and equipment calibration, resulting in a 20% improvement in overall product quality
Collaborated with doctors to analyze test results and provide valuable insights for treatment planning and patient management
Implemented a meticulous labeling system for blood samples, resulting in a 100% reduction in mislabeled samples and ensuring patient safety
Collected blood specimens through venipunctures and finger sticks, ensuring accuracy and adherence to safety protocols
Sales Associate
Hibbett Sports
12.2019 - 07.2021
Monitored shopper behavior and implemented loss prevention strategies to reduce shrinkage by 15%
Utilized excellent communication and problem-solving skills to effectively address customer inquiries and resolve any issues, resulting in a 15% reduction in customer complaints
Conducted pricing checks, item scanning, discount application, and receipt printing to efficiently process and finalize customer transactions
Achieved 10% increase in sales and improved customer satisfaction by providing personalized service and product recommendations
Sales Manager
Cato Fashion
12.2018 - 01.2019
Conducted in-depth client needs analysis resulting in a 35% increase in customer satisfaction ratings
Maintained accurate cash register balance by efficiently handling cash transactions and accurately counting and providing change
Achieved 20% increase in sales and 15% improvement in customer satisfaction by implementing personalized customer service strategies
Increased store sales by proactively informing customers of ongoing promotions resulting in a 15% increase in average transaction value
Administrative Assistant (Work Study)
Mississippi Gulf Coast Community College
07.2017 - 01.2019
Streamlined administrative support by effectively managing a high-volume of incoming calls, coordinating files, and organizing mail, resulting in improved efficiency and productivity
Collaborated with cross-functional teams to identify and address potential issues, fostering a positive and productive work environment
Welcomed and assisted office visitors, resolving inquiries and guiding them to appropriate destinations within the office
Demonstrated exceptional communication skills by effectively interacting with customers via phone, email, and in-person to provide accurate and timely information
Education
Bachelor of Science - Sociology
University of South Alabama
Mobile, Al
Associate Of Applied Arts - Physical Therapy (Pre-Physical Therapy)
Mississippi Gulf Coast Community College
Perkinston, MS
05.2019
Diploma -
Stone High School
Wiggins, MS
05.2017
Skills
De-escalation techniques
Behavior observation
Behavioral management
Applied behavior analysis
Discrete trial training
Token economy systems
Natural environment training
Reinforcement procedures
Error correction techniques
Rapport building
Clinical documentation
Certification
Healing Touch Allied Health Institute Certified Phlebotomy Technician, 05/19
American Heart Association Basic Life Support, 05/23
RBT - Registered Behavior Technician 01/25
Timeline
Registered Behavior Technician
Colorful Minds
11.2024 - 03.2025
Laboratory Technician Assistant/ Phlebotomist
Singing River Healthcare System
11.2023 - 07.2024
Multi-Skilled Technician
Memorial Healthcare System
12.2022 - 05.2023
Mental Health Technician, PRN
Specialized Treatment Facility
08.2021 - Current
Sales Associate
Hibbett Sports
12.2019 - 07.2021
Sales Manager
Cato Fashion
12.2018 - 01.2019
Administrative Assistant (Work Study)
Mississippi Gulf Coast Community College
07.2017 - 01.2019
Bachelor of Science - Sociology
University of South Alabama
Associate Of Applied Arts - Physical Therapy (Pre-Physical Therapy)
Mississippi Gulf Coast Community College
Diploma -
Stone High School
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