Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Tia Frazier

Tia Frazier

Ballinger,TX

Summary

Dedicated and compassionate caregiver with experience at Ballinger Home Health and Hospice, skilled in vital signs monitoring and emotional support. Proven ability to enhance patient comfort and independence through personalized care plans and effective communication. Committed to fostering trusting relationships while ensuring high standards of hygiene and safety in caregiving environments.

Overview

2026
2026
years of professional experience

Work History

Private Care Attendant

Ballinger Home Health and Hospice
  • Maintained detailed documentation of care provided, updating patient records accurately and routinely for optimal healthcare collaboration.
  • Maintained a clean and organized living environment for patients, promoting optimal health conditions and reducing risk factors.
  • Increased mental stimulation for patients by engaging in conversation, recreational activities, or memory exercises tailored to their interests.
  • Collaborated with family members for comprehensive patient support, maintaining open communication channels for effective care coordination.
  • Improved patient hygiene by administering regular baths, grooming routines, and incontinence care as needed.
  • Provided emotional support for both patients and families coping with challenging circumstances related to illness or aging process.
  • Facilitated patient mobility by utilizing assistive devices and transferring techniques safely and effectively.
  • Provided diligent monitoring of vital signs, identifying potential health concerns and reporting them to healthcare professionals.
  • Encouraged social interaction among patients through organizing group activities or outings that promoted camaraderie among participants.
  • Developed trusting relationships with patients through empathetic listening, understanding individual histories and experiences.
  • Contributed to the development of personalized care plans based on thorough assessments of each patient''s requirements and goals.
  • Ensured timely response to emergencies by remaining vigilant during shifts and having knowledge of emergency protocols.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs.
  • Supervised medication administration schedules, ensuring prompt attention and adherence to prescription guidelines.
  • Assisted patients with daily living activities to maintain independence and improve overall quality of life.
  • Administered medications on schedule, ensuring proper dosage and adherence to physician instructions.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Assistant Manager

Sonic
07.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Housekeeper

Chaparrel Ranch
04.2020 - 08.2022

Cashier/ Foos Service Worker

Tres Amigos Convience Store
01.2008 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Nursing

Howard College San Angelo
San Angelo, TX

High School Diploma -

Penn Foster Career School
Scranton, PA
08.2014

Skills

  • Ability to work quickly under pressure
  • Manage several employees during a shift
  • Good problem solving skills

  • Problem-solving
  • Decision-making
  • Customer relations
  • Team motivation
  • Time management
  • Staff supervision
  • Task delegation
  • Workload management
  • Conflict resolution
  • Employee performance evaluations
  • Cost reduction
  • Budgeting and finance
  • Financial management
  • Multitasking and organization
  • Verbal and written communication
  • Workplace safety compliance
  • Employee supervision
  • Coaching and mentoring
  • Product and service sales
  • Inventory management
  • Closing oversight
  • Problem resolution
  • Multitasking Abilities
  • Organizational skills
  • Multitasking
  • Staff training
  • Professional and courteous

Timeline

Assistant Manager

Sonic
07.2023 - Current

Housekeeper

Chaparrel Ranch
04.2020 - 08.2022

Cashier/ Foos Service Worker

Tres Amigos Convience Store
01.2008 - 05.2013

Private Care Attendant

Ballinger Home Health and Hospice

Nursing

Howard College San Angelo

High School Diploma -

Penn Foster Career School

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Tia Frazier