Tia Gowers
Eubank,KY
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Excellent skills in patient relations and office management. Skilled using eclinical works appointment scheduling system to manage patients weekly. Organized and accurate in managing patient flow.
Overview
21
21
years of professional experience
Work History
Senior Medical Receptionist
Science Hill Community Care
Science Hill, KY
11.2019 - Current
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed clerical duties and tasks for clinic administration.
Assistant Office Manager
Keller Trailor Sales
Science Hill, KY
05.2019 - 11.2019
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained vendor files and entered invoices into accounting software.
Childcare Director
Little Sprouts Early Education & Child Care
Russell Springs, KY
05.2018 - 05.2019
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Stayed current on codes and guidelines to maintain compliant program operations in Kentucky.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
Child Care Director
Children's Learning Tree
Somerset, KY
10.2015 - 05.2018
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Modernized instructional plans and educational approaches to enhance student learning.
- Strengthened community engagement strategies to boost program outreach across Pulaski County.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Human Resources Administrator
Associates In Eye Care
Somerset, KY
07.2014 - 10.2015
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Liaised between multiple business divisions to improve communications.
- Completed bi-weekly payroll for multiple offices and employees.
Child Care Director
Child Town, Inc
Shelbyville, KY
09.2000 - 06.2014
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Collaborated on strategies to enhance student learning and behavior alongside 232 families and 48 teaching staff.
- Modernized instructional plans and educational approaches to enhance student learning.
- Strengthened community engagement strategies to boost program outreach across Shelby county and surrounding communities.
Education
Associate of Science - Interdisciplinary Early Childhood Education
Jefferson Community And Technical College
Louisville, KYPsychology/ Corrections And Juvenile Services
Eastern Kentucky University
Richmond, KYSkills
- Insurance claims
- Medical office administration
- Inventory oversight
- Insurance Verification
- Patient Scheduling
- Payment collection
Timeline
Senior Medical Receptionist
Science Hill Community Care
11.2019 - Current
Assistant Office Manager
Keller Trailor Sales
05.2019 - 11.2019
Childcare Director
Little Sprouts Early Education & Child Care
05.2018 - 05.2019
Child Care Director
Children's Learning Tree
10.2015 - 05.2018
Human Resources Administrator
Associates In Eye Care
07.2014 - 10.2015
Child Care Director
Child Town, Inc
09.2000 - 06.2014
Associate of Science - Interdisciplinary Early Childhood Education
Jefferson Community And Technical College
Psychology/ Corrections And Juvenile Services
Eastern Kentucky University