TIA GRIFFIN
Eagle Point
Summary
Highly enthusiastic customer service professional with many years of client interface experience, working with the public. I graduated with an Associates in Science for Medical Billing and Coding. I strive to be the best I can at my job and be there to help others.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Biller
Medwellness Consulting
Medford, OR
11.2025 - Current
- Process and submit medical claims to insurance carriers (Medicare, Medicaid, and commercial payers)
- Verified patient insurance eligibility, benefits, and authorization requirements
- Reviewed claims for accuracy, completeness, and compliance with CPT, ICD-10-CM, and HCPCS coding
- Post payments, adjustments, and denials accurately to patient accounts
- Investigate and resolve claim denials and underpayments in a timely manner
- Followed up with insurance companies to ensure prompt reimbursement
Dispatcher
Rogue Disposal
White City, OR
- Updated records of driver locations, delays, and cancellations
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips
- Received and dispatched calls from customers
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff
- Assigned drivers to appropriate routes based on customer needs
- Participated in team meetings discussing changes in procedures or processes
Scheduler
Southern Oregon Chiropractic
Medford, OR
06.2022 - 02.2023
- Scheduled and confirmed appointments
- Planned and delegated work to meet project and production goals
- Maintained daily calendars, set appointments with clients and planned daily office events
- Processed payments and updated accounts to reflect balance changes
- Entered information into system to update status reports
Secretary
South Medford High School
Medford, OR
08.2021 - 02.2022
- Maintained organized filing system of paper and electronic documents
- Coordinated communications, taking calls, responding to emails and interfacing with families
- Helped set administrative procedures to minimize errors and boost productivity
- Oversee detention and in school suspension students
Attendance Secretary
Medford Online Academy
Medford, OR
08.2020 - 08.2021
- Fostered rapport with school personnel and students
- Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates
- Placed calls to parents to determine reasons for students' absences
- Welcomed visitors to main office and asked questions in effort to determine how to best serve needs
Pay Attendant/Dispatcher
Rogue Disposal
White City, OR
02.2016 - 07.2020
- Resolved customer issues
- Answered customers' questions and addressed problems and complaints in person and via phone
- Built relationships with members and guests and created welcoming environment that promoted future visits
Delivery Driver
Jackson Creek pizza
Medford, OR
06.2012 - 07.2014
- Delivered pizza, worked with a till and counting change back to customers, also interacted with customers throughout my shifts
Education
Associate of Science - Medical Administrative Billing and Coding
Keiser University
Florida10.2025
High School Diploma - undefined
South Medford High School
Medford, OR, United States01.2013
Skills
- Strong organizational skills
- Attention to details
- Adaptive team player
- Active listening skills
- Able to work autonomously
- Multitasking skills
Certification
CPR Certified in adults and infants
Timeline
Medical Biller
Medwellness Consulting
11.2025 - Current
Scheduler
Southern Oregon Chiropractic
06.2022 - 02.2023
Secretary
South Medford High School
08.2021 - 02.2022
Attendance Secretary
Medford Online Academy
08.2020 - 08.2021
Pay Attendant/Dispatcher
Rogue Disposal
02.2016 - 07.2020
Delivery Driver
Jackson Creek pizza
06.2012 - 07.2014
Dispatcher
Rogue Disposal
High School Diploma - undefined
South Medford High School
Associate of Science - Medical Administrative Billing and Coding
Keiser University