Tia Henigan
Chicago,IL
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guard physical, monetary, and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. A solid history of training team members on standard protocol when patrolling large crowds.
A hardworking employee with customer service
multitasking
and time management abilities. Devoted to giving every customer a positive and memorable experience. Observant accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Brosnan Security
05.2023 - 06.2024
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Security Officer
Secruitas
03.2021 - 04.2022
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Regulated vehicle and pedestrian traffic onto building grounds.
Security Officer
Allied Universal Security Services
08.2019 - 12.2020
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Orr Academy High School
Chicago06.2019
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Surveillance
- Emergency Response
- Patrolling
- Customer Service
- Team Player
- Active Listening
Certification
20- hour certification
CCL (Concealed to carry)
Foid (Firearm)
Perc
Languages
English
Full Professional
Timeline
Security Officer
Brosnan Security
05.2023 - 06.2024
Security Officer
Secruitas
03.2021 - 04.2022
Security Officer
Allied Universal Security Services
08.2019 - 12.2020
High School Diploma -
Orr Academy High School
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