Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
AssistantManager

Tia Hodges

Sebring,FL

Summary

With a proven track record in driving results and fostering team collaboration, I bring a wealth of experience to any organization. Skills in strategic planning, problem-solving, and adaptability allow me to thrive in dynamic environments. Renowned for reliability, effective communication, and consistently delivering high-quality outcomes, committed to making a significant impact in any role undertaken.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Manager

Capernaum Medical Center For Kids
06.2018 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

EMERGENCY MEDICAL TECHNICIAN

ATI
02.2015 - 05.2018
  • Company Overview: A dedicated member of the emergency response teams delivering fast, quality care during medical emergencies, accidents, fires, natural disasters and other crisis scenarios
  • A dedicated member of the emergency response teams delivering fast, quality care during medical emergencies, accidents, fires, natural disasters and other crisis scenarios
  • Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
  • Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

EMERGENCY MEDICAL TECHNICIAN

SOUTH FLORIDA STATE COLLEGE
09.2016 - 04.2018
  • Life support care and first aid, immobilizing injured people for transport and communicating with dispatchers and medical facilities about the quantity and condition of incoming patients
  • First Aid & CPR, Airway Management, Patient Stabilization, Patient Assessment & Vitals, Emergency Vehicle Operations, Medical Terminology, Pre-Hospital Emergency Care, Rescue & Medical Equipment, Splinting & Bleeding Control, Patient Care Documentation

MEDICAL ASSISTANT

HIGHLANDS OBYGYN MEDICAL PRACTICE
04.2012 - 08.2015
  • Answering telephones, greeting patients, updating and filing patients' medical records, explaining treatment procedures to patients, preparing patients for examination, assisting the physician during exams, collecting and preparing laboratory specimens, basic laboratory test, drawing blood, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping

TEACHER'S AIDE

RCMA
08.2010 - 01.2012
  • Company Overview: Highly Adaptable Teacher's Aide
  • Extremely patient, excellent at working without direction from teacher, and creative in tailoring teaching to fit child's learning style
  • Strong reading writing and math skills, behavior management, stellar communication skills with adults and children, record-keeping, enthusiastic recreation leader, playground monitoring
  • Highly Adaptable Teacher's Aide

Education

Emergency Medical Technician - Medical

South Florida State College
05.2016

Associate's degree - Medical Assistant

Keiser University-Ft Lauderdale
Lakeland, FL

First Responder Certification - Medical

South Florida State College
08.2015

CNA - Medical

South Florida State College
04.2014

Skills

  • DRAWING BLOOD
  • SCHEDULING
  • CPR
  • MAINTENANCE
  • Microsoft Word
  • Documentation
  • Typing
  • Organizational Skills
  • Emergency Medical
  • EMR Systems
  • Behavior Management
  • Medical Records
  • Patient Care
  • Medical Office Experience
  • EMT Experience
  • Phlebotomy
  • Experience Administering Injections
  • Medical Scheduling
  • Special Education
  • Vital Signs
  • ICD-10
  • Experience with Children
  • Triage
  • Laboratory Experience
  • RMA
  • Skilled reader
  • Preparing patients for examination
  • Clinical and administrative expertise
  • Blood draws injections and dressings
  • Exceptional verbal and written communication skills
  • Proficient with EMRs CPOE and relevant computer applications
  • First Aid & CPR
  • Assisting the physician
  • Scheduling Appointments
  • Maintain patient files
  • Equipment and supply maintenance
  • Customer service
  • Basic life support
  • HIPAA compliance
  • Effective communication
  • Money handling
  • CPR and first aid

Certification

  • 45 DCF HOURS, 08/01/18, I have my 45 DCF hours in childcare and I have been a lead teacher. I have also been a floater in other classrooms. I have worked with children from the ages of newborns to preteens. I truly enjoy teaching young minds.
  • First Responder, 06/01/16, I have completed the First responder program and also completed the Emergency medical technician program. I have a passion for helping people and love giving an extra hand when needed.
  • EMT Certification, Present
  • CPR Certification, Present
  • Registered Medical Assistant (RMA), Present

Assessments

  • First Aid Skills, Highly Proficient, 01/01/19
  • Electronic Medical Records Knowledge, Familiar, 01/01/19
  • Nursing Aide Skills, Highly Proficient, 01/01/19

Personal Information

Authorized To Work: US for any employer

Timeline

Assistant Manager

Capernaum Medical Center For Kids
06.2018 - 03.2024

EMERGENCY MEDICAL TECHNICIAN

SOUTH FLORIDA STATE COLLEGE
09.2016 - 04.2018

EMERGENCY MEDICAL TECHNICIAN

ATI
02.2015 - 05.2018

MEDICAL ASSISTANT

HIGHLANDS OBYGYN MEDICAL PRACTICE
04.2012 - 08.2015

TEACHER'S AIDE

RCMA
08.2010 - 01.2012

Associate's degree - Medical Assistant

Keiser University-Ft Lauderdale

First Responder Certification - Medical

South Florida State College

CNA - Medical

South Florida State College

Emergency Medical Technician - Medical

South Florida State College

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Tia Hodges