Tia Houn
West Warwick
Summary
to pursue a position that fosters professional growth and skill development
Overview
15
15
years of professional experience
Work History
Accounts Receivable/Payment Poster
Brown Health University
Providence
02.2015 - Current
- Patient Financial Services: Accounts Receivable/Payment Poster
- Obtain timely reimbursement of each 3rd party claim.
- Transfer co pays/coinsurance/deductibles to secondary insurance/patient
- Verify Patients Insurance via insurance website/portals
- Documenting revenue from patient payments and insurance reimbursements
- Access EOBs from insurance companies
- Accept payments and process billing statements
- Responsible for downloading Medicaid files and prepare excel spreadsheets with account information required
- Apply manual payments, wire/ERA payments, credit card payments
- Prepares daily cash deposits and records them on cash control log
- Reconciliation/research
Claims Admin/Follow-Up Representative
Lifespan Corporate Services
Providence
12.2011 - 02.2015
- Patient Financial Services: Claims Admin/Follow-Up Representative
- Review claim forms
- Retrieve appropriate medical records documentation based on third party requests
- Performs all clerical duties necessary to properly process patients’ bill
- Request/submit corrected claims to bill insurances due to changes
- Transfer co pays/coinsurance/deductibles to secondary insurance/patient
- Issue direct refunds for overpaid accounts
- Checking Patients Insurance
- Call payers to follow up on denial accounts
- Conduct heavy research
Medical Receptionist/Technician
Dr. Gerald Glaser, OD
Warwick
10.2010 - 03.2012
- Medical Receptionist/Technician
- Prescreening Patients
- Operate Visual Field Screening
- Operate Computerized Auto Refractometer
- Operate Computerized Tonometer
- Appointment Setting
- Filing/Phone/Data Entry
- Checking Patients Insurance
- Place order for Contact Lens
- Train New Employee when needed
Education
Associated Degree - Medical Administrative/Secretarial
Community College of Rhode Island
Providence, RI01.2011
Certificate of Technical Studies -
Airline Academy
Boston, MA06.1999
Certificate - Medical Transcription/Medical Billing
Community College of Rhode Island
Providence, RIReferences
REFERENCE AVAILABLE UPON REQUEST
References
References available upon request.
SUMMARY OF QUALIFICATIONS
Hard-working, self-motivated and a quick learner. Great team player with excellent communication skills. Highly organized with a strong attention to detail.
Timeline
Accounts Receivable/Payment Poster
Brown Health University
02.2015 - Current
Claims Admin/Follow-Up Representative
Lifespan Corporate Services
12.2011 - 02.2015
Medical Receptionist/Technician
Dr. Gerald Glaser, OD
10.2010 - 03.2012
Associated Degree - Medical Administrative/Secretarial
Community College of Rhode Island
Certificate of Technical Studies -
Airline Academy
Certificate - Medical Transcription/Medical Billing
Community College of Rhode Island
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