Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tia Laugen

Tia Laugen

Alamosa,CO

Summary

Dynamic culinary professional with a strong background at Chilis Restaurant, excelling in food preparation and customer service. Proven ability to enhance customer satisfaction through high-quality meal presentation and meticulous attention to food safety. Skilled in multitasking and teamwork, with expertise in recipe modification and allergen awareness. Has started own bakery and practiced barista skills at home, after trying it once as an assistant at a small cafe.

Overview

3
3
years of professional experience

Work History

Cook

Chilis Resturant
06.2024 - 08.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Listened to and studied orders and requested changes for them, especially due to allergies or other dietary restrictions.

Deli Clerk

City Market
02.2024 - 06.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.

Car Wash Attendant

Champion Xpress
07.2023 - 02.2024
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Contributed to increased sales by upselling additional services such as waxing and detailing.

Dispensary Assistant

GreenWorld
06.2022 - 03.2023
  • Demonstrated flexibility in adapting to changing store policies or procedures as needed.
  • Initiated creative marketing strategies that attracted new clientele while retaining existing customers.
  • Increased sales revenues with proactive upselling and promotion of complementary products.
  • Educated customers about various cannabis strains, products, and consumption methods for informed decisionmaking.
  • Streamlined dispensary operations by effectively organizing product displays and inventory management.
  • Resolved customer complaints or concerns professionally, maintaining a positive image of the dispensary at all times.
  • Assisted in training new employees on store protocols, POS system usage, product knowledge, and other essential tasks.
  • Ensured a safe and welcoming environment for customers, addressing concerns and answering questions promptly.
  • Weighed, prepared and packaged different types of products.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Education

Centennial School District R-1
San Luis, CO

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Strong attention to safe food handling procedures
  • Sanitation
  • Hospitality and service industry background
  • Portion control
  • Nutrition awareness
  • Allergen awareness
  • Pastry making
  • Special diets
  • Recipe modification
  • Teamwork and collaboration

Accomplishments

  • Is an accomplished at home baker who has made my own start of a baking business.
  • Has worked on multiple murals in town and in San Luis.
  • Has been an assistant to two renowned valley artists. Huberto Maestas (have also helped his daughter Bianca Maestas on murals) and Randy Pijoan.
  • Randy Pijoan was very special and close to me, I even took on the position of caregiver of him when he became disabled. I’ve also done caregiving for a hospice patient and carried out the care until the end. All in another state I lived in back in 2020. Inquire for more info.
  • Has received a MED badge (dispensary badge)
  • Has worked as volunteer in a small cafe/gallery
  • Has volunteered for exemplary academic groups, such as Move Mountains

Timeline

Cook

Chilis Resturant
06.2024 - 08.2025

Deli Clerk

City Market
02.2024 - 06.2024

Car Wash Attendant

Champion Xpress
07.2023 - 02.2024

Dispensary Assistant

GreenWorld
06.2022 - 03.2023

Centennial School District R-1

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