Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tia Neiman

Tia Neiman

Sales Specialist
Dallas,TX

Summary


Luxury sales professional, bringing wealth of experience in high-end client engagement and sales strategy. Proven ability to build lasting relationships with discerning customers and deliver tailored solutions that meet their unique needs. Known for collaborative teamwork and adaptability to dynamic market trends, with focus on strategic negotiation and customer service excellence.

Overview

11
11
years of professional experience

Work History

Caregiver

Self-employed
04.2024 - 12.2024

During this time, I took a temporary break from my career to provide full-time care for my elderly mother, who was facing significant health challenges. Now that she is settled and receiving proper care, I am ready to return to the workforce with renewed focus and dedication.

Luxury Sales Specialist

Ylang 23
11.2021 - 04.2024
  • Served as a key holder, opening and closing the business
  • Reworked jewelry as needed to provide for an exceptional shopping experience for our clientele and make room for new lines
  • Directed sales transactions via Shopify
  • Greeted guests with a friendly engaging attitude
  • Maintained an ongoing rapport with our vendors in order to fulfill our clienteles jewelry needs
  • Recommended, selected, suggested, and helped clientele find the perfect piece or pieces of jewelry based on their needs and desires
  • Oversaw current store policies and procedures that were necessary to running the business
  • Received client recognition for providing excellent customer service on more than one occasion
  • Responsible for $619,480
  • In sales last year
  • Offered creative ideas regarding selling and new strategies to get clients into the store
  • Created an Instagram account to use it as a selling tool

Sales Representative

Fresh
07.2015 - 03.2021
  • Served as a full-time Cosmetic/skincare consulting and sales liaison for customers, employees, or store operations and exceeded daily, weekly, and monthly sales goals in both skincare and cosmetics to achieve #1 for store sales in 2018
  • Won numerous in-store contests from July to December of 2015 and received 99% ration on first mystery shop
  • Greeted guests with a friendly, engaging attitude and received customer recognition for providing excellent customer service to each guest including answering questions regarding the store, its merchandise, services, and promotions
  • Recommended, selected and helped locate or obtain merchandise based on guest needs and desires as well as anticipated and fulfilled guest's needs by suggesting additional items while creating a positive guest experience
  • Supervised cash register, inventory system, and inventory stock room as well as maintained and shared knowledge of current sales or promotions, policies regarding payment or exchanges, and security practices
  • Served as a key holder, opening and closing the business for operation purposes, maintained accurate sale records by operating the register and handling cash for deposits, and assisting potential customers via telephone calls
  • Straightened, restocked, and rearranged merchandise to provide for an exceptional shopping experience for guests
  • Assisted the store manager with operations including leading associates through the execution of company objectives to drive sales and trained 3 associates in customer relations, communication skills, and stocking inventory

Personal Assistant

Philanthropist
01.2014 - 03.2015
  • Directed a broad range of responsibilities that allowed my client more time for family activities, networking events, worry-free travel, and leisure pursuits as well as entrusted to manage confidential and sensitive matters
  • Served as a strategic lead on high-profile projects, established stakeholder relationships across and outside the organization to influence outcomes, and helped to foster long-term partnerships that are critical to my client's success
  • Planned events that included intimate dinner parties, casual gatherings, and large formal affairs, coordinated with caterers, florists, decorators, entertainers, servers and other vendors to ensure alignment with client specifications
  • Supervised client's personal finances as well as maintained budgets to save client thousands of dollars annually by reviewing expenses, identifying overcharges, and negotiating with vendors to secure lower rates
  • Maintained personal and professional calendars including scheduling meetings, coordinating travel, and acted as a liaison between business partners or associates as well as designed organizational solutions for computer files
  • Assisted with creating presentations, drafting correspondence, conducting research, and other ad hoc projects
  • Shopped for personal items and gifts, delivered gifts to contacts, shopped for groceries, handled banking and paid bills at various establishments, picked up prescriptions, received packages, transported pets to the vet, and house sat

Education

60 hours completed -

Midwestern State University

Associate of Applied Arts and Sciences - Fashion Merchandising

Brookhaven College

Skills

  • Microsoft Office
  • Shopify
  • Zendesk
  • Strong negotiation skills
  • Multitasking and organization
  • Reliability
  • Superior customer service
  • Closing sales
  • Effective problem solving
  • Creative thinking capacity
  • Dedicated team player
  • Luxury market expertise

Accomplishments

  • Exceeded Sales Targets, Surpassed annual sales target by 15% at Ylang23 by applying a composed and rational approach to customer interaction, leading to $619,480 in sales.
  • Top Store Sales, Achieved #1 store sales ranking at Fresh by applying a success-driven and customer-focused approach, leading to consistent surpassing of daily, weekly, and monthly sales goals.
  • Strategic Event Planning, Enhanced event planning efficiency for a Philanthropist by applying a predictable and consistent approach to coordinating with vendors, leading to seamless execution of high-profile events.

Timeline

Caregiver

Self-employed
04.2024 - 12.2024

Luxury Sales Specialist

Ylang 23
11.2021 - 04.2024

Sales Representative

Fresh
07.2015 - 03.2021

Personal Assistant

Philanthropist
01.2014 - 03.2015

Associate of Applied Arts and Sciences - Fashion Merchandising

Brookhaven College

60 hours completed -

Midwestern State University
Tia NeimanSales Specialist