Tia Nicholson
JACKSONVILLE
Summary
Dedicated professional skilled in understanding and addressing diverse needs. Background in education enables effective communication, problem-solving, and trust-building across various interactions. Committed to fostering positive experiences while adapting to challenges and contributing to meaningful outcomes.
Overview
9
9
years of professional experience
Work History
Assistant Teacher
Collage Day School
Jacksonville, FL
02.2025 - Current
- Supports the lead teacher in creating a safe, organized, and engaging learning environment.
- Assists with classroom activities, lesson preparation, student supervision, and individual or small-group learning.
- Helps students with assignments, monitors behavior and progress, prepares classroom materials, maintains a clean and organized classroom.
- Communicates effectively with teachers, students, and parents.
Teacher
Jacksonville Classical Academy
Jacksonville, FL
06.2023 - 02.2025
- Planned and delivered engaging lessons while fostering a safe, positive, and organized classroom environment.
- Led daily classroom activities, monitored student development and progress, managed classroom behavior, and provided individualized support to enhance learning outcomes.
- Supervises and guides assistant teachers, communicates with parents and staff, prepares educational materials.
- Ensures classroom activities meet curriculum and school standards.
- Mentored new teachers, providing guidance on instructional strategies and classroom management.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Server
True Food Kitchen
Jacksonville, FL
06.2022 - 05.2023
- Delivered friendly and attentive customer service in fast-paced restaurant environment, enhancing guest satisfaction.
- Greeted and seated guests, managed reservations and waitlists, took accurate food and beverage orders, and ensured a positive dining experience.
- Utilized knowledge of menu items, ingredients, and dietary accommodations to communicate effectively with guests and kitchen staff, ensuring seamless service.
- Handled payments, resolved guest concerns professionally, maintained clean and organized dining areas.
- Worked closely with the team to provide efficient, high-quality service.
- Developed strong rapport with regular guests, enhancing their overall dining experience through personalized service interactions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Student Intern
City Year Americorps
Jacksonville, FL
05.2020 - 01.2021
- Facilitated educational activities to support students' academic and personal growth.
- Collaborated with team members to develop engaging lesson plans and curriculum materials.
- Mentored students in social skills development, enhancing their confidence and interpersonal abilities.
- Organized community service projects to promote civic engagement among student participants.
- Assisted in data collection and analysis to assess program effectiveness and student outcomes.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
Pharmacy Technician
Chewy Pharmacy
Louisville, KY
03.2018 - 03.2020
- Provided compassionate, high-quality customer service to pet parents regarding prescription medications, orders, refills, and pharmacy-related concerns.
- Handled a high volume of inbound and outbound phone calls, assisting customers who were often highly anxious, frustrated, or emotionally distressed because they were concerned about their pet’s health and access to necessary medication.
- Used active listening, empathy, patience, and clear communication to de-escalate difficult conversations and help worried pet parents feel heard and supported.
- Researched prescription and order issues using multiple computer systems while simultaneously communicating with customers and documenting interactions accurately.
Education
Associate of Arts - Communications
Florida State College
Jacksonville, FL05-2025
Skills
- Parent communication
- Behavior management
- Parent-teacher communication
- Oral communication
- Positive learning environment
- Skills development
- Team collaboration
- Organizational skills
- Attention to detail
- Time management
- Task prioritization
- Problem-solving
- Behavior modeling
- Interpersonal skills
- Active listening
- Interpersonal and social skills
- Strong work ethic
- Classroom management
- Student assessment
- Student engagement
- Professional demeanor
- Hospitality management
- Sanitation practices
- Sales acumen
- Lesson planning
- Guest engagement
- Sales expertise
- Educational administration
- Student record keeping
- Program implementation
- Curriculum implementation
- Assessment tracking
- Instructional analysis
Timeline
Assistant Teacher
Collage Day School
02.2025 - Current
Teacher
Jacksonville Classical Academy
06.2023 - 02.2025
Server
True Food Kitchen
06.2022 - 05.2023
Student Intern
City Year Americorps
05.2020 - 01.2021
Pharmacy Technician
Chewy Pharmacy
03.2018 - 03.2020
Associate of Arts - Communications
Florida State College