Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tia Sisemore

Conway,AR

Summary

Analytically minded professional with a Bachelor's degree in Environmental Science and nearly 10 years of customer service experience. Extremely proficient in Microsoft Office Suite and experienced with R programming. Recognized for leadership abilities and trusted with significant responsibilities in various roles. Detail-oriented and tech-savvy, consistently delivering high-quality results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Substitute Teacher

ESS Education
Conway, US
07.2025 - Current
  • Fill in for teachers in their absence.
  • Managed classroom behavior and maintained a positive learning environment.
  • Promoted a safe and secure atmosphere within the classroom setting.

Bartender

Courtyard by Marriott
Conway, US
06.2024 - Current
  • Prepared and served a variety of beverages to hotel guests.
  • Managed bar inventory, including ordering, and restocked supplies as needed.
  • Handled cash transactions and balanced cash register at shift's end.
  • Resolved customer complaints professionally.
  • Developed professional relationships with frequent guests.

Bartender/Head Server

Malys Entertainment
Conway, US
10.2023 - 08.2024
  • Quickly and efficiently serve guests.
  • Adhere to ServSafe guidelines for alcohol service.
  • As head server, trained incoming servers and supervised current servers.
  • Handled cash transactions accurately while balancing registers at the end of shifts.
  • Greeted customers and provided excellent customer service.

Server/Catering Coordinator

Marketplace Grill
Conway, US
10.2021 - 09.2023
  • As Headwait, trained new servers on menu items and service standards.
  • Served a high volume of tables at once and simultaneously supervised serving staff.
  • As Cashout, handled server cash accurately and quickly calculated tip share.
  • As Catering Coordinator, collaborated with clients and organized events with up to 300 guests.
  • Developed event timelines to streamline preparation and execution.
  • Managed a team of up to 10.

Direct Support Professional

Friendship Community Care
Conway, US
10.2020 - 09.2022
  • Provided direct care to individuals with intellectual and developmental disabilities.
  • Maintained a safe and clean environment for clients at all times.
  • Documented client progress and any incidents accurately in care records.
  • Collaborated with care team and family to ensure open and clear communication.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Team Member

Whataburger
Fayetteville, AR
11.2016 - 08.2019
  • Accurately executed orders in a high-volume and fast-paced restaurant environment.
  • Resolved customer issues promptly and professionally using strong customer service skills.
  • Communicated effectively with team members and management to ensure efficiency.
  • Operated POS systems and handled cash transactions accurately.
  • Maintained compliance with food safety standards and ensured a clean, safe workspace.

Education

Bachelor of Science - Environmental Science

University of Central Arkansas
Conway, AR
12.2024

High school or equivalent - Prairie Grove, AR

Prairie Grove High School
Prairie Grove, AR
05.2019

Skills

  • Microsoft Office Suite
  • Data analysis
  • Technical proficiency
  • Customer service
  • Time management
  • Communication skills
  • Organizational skills
  • Attention to detail
  • Multitasking

Certification

• Food Handler Certification, 11/01/24, 11/30/27
• TIPS, 02/01/24, 02/28/27

Timeline

Substitute Teacher

ESS Education
07.2025 - Current

Bartender

Courtyard by Marriott
06.2024 - Current

Bartender/Head Server

Malys Entertainment
10.2023 - 08.2024

Server/Catering Coordinator

Marketplace Grill
10.2021 - 09.2023

Direct Support Professional

Friendship Community Care
10.2020 - 09.2022

Team Member

Whataburger
11.2016 - 08.2019

Bachelor of Science - Environmental Science

University of Central Arkansas

High school or equivalent - Prairie Grove, AR

Prairie Grove High School
Tia Sisemore