Tia Williams
Columbus,GA
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Data Entry Specialist Independent Contractor
KEYFORCASH
11.2018 - Current
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Created and maintained data entry logs to track data entry activities.
Patient Care Advocate
CIGNA
01.2022 - 09.2023
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Connected patients with available community and charitable resources.
- Developed rapport to create safe and trusting environment for care.
Customer Service Cashier
CHICKFILA
01.2017 - 11.2017
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Wendys Fast Food
04.2016 - 10.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Associate of Applied Science - Information Technology & Networking
Devry University
Naperville, IL06.2024
ASSOCIATES OF INFORMATION TECHNOLOGY -
Devry University Chicago
Chicago, IL06.2024
Skills
- Attention to detail
- Problem solving skills
- Computer savvy
- Great listener
- Fast learner
- Time Management
- Friendly
- Team player
- Teamwork and Collaboration
- Multitasking Capabilities
- Patient Care
- Database Coordination
Certification
Network Essentials Certification In Information Technology And Networking
Timeline
Patient Care Advocate
CIGNA
01.2022 - 09.2023
Data Entry Specialist Independent Contractor
KEYFORCASH
11.2018 - Current
Customer Service Cashier
CHICKFILA
01.2017 - 11.2017
Customer Service Cashier
Wendys Fast Food
04.2016 - 10.2016
Associate of Applied Science - Information Technology & Networking
Devry University
ASSOCIATES OF INFORMATION TECHNOLOGY -
Devry University Chicago
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