Amber Dague
Hillsboro
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Receptionist position. Ready to help team achieve company goals. Brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
14
14
years of professional experience
Work History
Independent Contractor
Instacart
01.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Minimized company liability and risks to loads by obeying traffic laws.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Bowling Counter
Highland Lanes
01.2024 - 02.2026
- Recommended products that met customer needs, emphasizing quality and usefulness.
- Maintained stock and replenished workstation products.
- Recommended additional items to customers before completing orders and advising patrons of monetary totals.
- Performed arithmetic functions handling cash, close checks and balance register.
- Warmly welcomed customers upon approaching counter and placing orders.
- Professionally answered telephones and responded to customer inquiries.
- Identified issues and developed solutions to improve quality control.
Dispatcher
TQL
02.2022 - 04.2022
- Directed dispatching, routing, and tracking of fleet vehicles.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored and tracked dispatch communication systems.
- Provided customers with information on products and services.
- Communicated with customers to provide delivery updates and resolution.
- Answered phone calls and responded to customer emails.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Billing Clerk
R & L Carriers
01.2021 - 04.2021
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Entered and maintained billing information in company internal databases for accessibility.
- Verified accuracy of billing data and corrected discrepancies.
- Audited and corrected billing and posting documents for accuracy.
- Maintained accurate records of customer payments.
- Used data entry skills to accurately document and input statements.
Medical Administrative Technology Externship
Health Quest
01.2012 - 04.2012
- File and chart patient information using phunky medical software
- Register new patients, accept co-payments, and verify patient insurance information
- Schedule and confirm patient appointments
- Assist with physical therapy and develop x-ray
- Prepare patients for examination by obtaining vital signs and chief complaints
Education
Associates Degree of Applied Science - Medical Assisting Technology
Lincoln College
Cincinnati, Ohio02.2012
Skills
- Demonstrate strong customer service skills
- Attention to detail
- Capable of working individually or with a group or team
- Proficient with medical terminology
- Proficient with Microsoft Office: Word, Excel, PowerPoint, and Outlook
- Type over 40 words per minute
- Scheduling
- Client relationship building
- Schedule management
- Workload management
Timeline
Bowling Counter
Highland Lanes
01.2024 - 02.2026
Independent Contractor
Instacart
01.2023 - Current
Dispatcher
TQL
02.2022 - 04.2022
Billing Clerk
R & L Carriers
01.2021 - 04.2021
Medical Administrative Technology Externship
Health Quest
01.2012 - 04.2012
Associates Degree of Applied Science - Medical Assisting Technology
Lincoln College