Tia Wrigley
Jacksonville,FL
Summary
Strategic planner with extensive experience in event planning and coordination. Skilled in creating detailed timelines, managing vendor relationships and providing seamless events. Collaborative and dedicated to delivering smooth and stress-free wedding experience for clients.
Overview
7
7
years of professional experience
Work History
Lead Wedding Planner
Coastal Coordinating
09.2021 - Current
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Compiled contracts for vendors and clients prior to starting work to meet legal, health and safety obligations.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
- Oversaw setup and breakdown of wedding decorations and supplies.
Catering Coordinator
4Rivers Smokehouse
10.2019 - Current
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
- Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
Catering Lead
4Rivers Smokehouse
09.2016 - 10.2019
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Hired and trained both permanent and temporary staff members.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Education
Bachelor of Science - Communications
University of North Florida
Jacksonville, FL04.2017
Skills
- Schedule Management
- Special Events Planning
- Vendor Relations
- Client Consultations
- Budget Planning and Administration
- Catering Oversight
- Client Relations
- Event Planning
- Agenda Setting
- Wedding Trends Proficiency
- Time Management
- Creativity and Adaptability
Languages
American Sign Language
Professional Working
Timeline
Lead Wedding Planner
Coastal Coordinating
09.2021 - Current
Catering Coordinator
4Rivers Smokehouse
10.2019 - Current
Catering Lead
4Rivers Smokehouse
09.2016 - 10.2019
Bachelor of Science - Communications
University of North Florida
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