Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiaja Mckay

Saint Paul,MN

Summary

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Intern/Account Executive

Turnkey Correction/ Excel Power Bikes
01.2021 - Current
  • Rapidly learned about new departments weekly.
  • Created training content.
  • Prepared meeting itineraries.
  • Assisted with hardware projects.
  • Proposed a system for improved time management and communication.
  • Took on diverse challenging tasks.
  • Collaborated on event planning.
  • Organized team roles for company events.
  • Managed email communications.
  • Presented analytical reports and solutions for customer service improvement.

Server

Red Lobster
06.2021 - 05.2023
  • Delivered exceptional, friendly, and fast service
  • Answered customer inquiries
  • Skillfully anticipated and addressed guest needs
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Sales Associate

Probark- Retailer
03.2020 - 08.2020
  • Delivered information about product to valued customers daily
  • Organized and filed important business documents
  • Recommended purchases to customers, increasing revenue by 5%.
  • Provided high-quality and quick customer service to all customers via phone and in person.
  • Managed efficient cash register operations.
  • Independently managed and prioritized tasks

Mentor

Blugold beginnings, WI
12.2019 - 05.2020
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Organized educational and creative activities to keep students engaged
  • Provided students assistance with school-related work
  • Assisted mentees in setting and achieving educational goals
  • Regularly assessed progress and provided feedback to support continued development.
  • Advised students on educational, career and social opportunities.

Education

Bachelor of Communication and Journalism - Minor in Africana Studies

University of Wisconsin- Eau Claire Eau
Claire, WI
05.2023

Skills

  • Verbal and Written Communication Skills
  • Creative Skills
  • Organizational skills
  • Time management Skills
  • collaborative skills
  • Customers service skills
  • Data Evaluation
  • Fast learner
  • Public Speaking
  • Content Management

Certification

  • Certificate in Responsible Conduct of Research

Association of University of Wisconsin-Eau Claire, May 2021

Eau Claire, WI

  • Certificate in Real Estate Home Real Estate School, July 2023

Timeline

Server

Red Lobster
06.2021 - 05.2023

Intern/Account Executive

Turnkey Correction/ Excel Power Bikes
01.2021 - Current

Sales Associate

Probark- Retailer
03.2020 - 08.2020

Mentor

Blugold beginnings, WI
12.2019 - 05.2020

Bachelor of Communication and Journalism - Minor in Africana Studies

University of Wisconsin- Eau Claire Eau

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Tiaja Mckay