Tia'Jhonae Simmons
Gulfport,MS
Summary
Dedicated and enthusiastic entry-level Dental Assistant with a passion for providing excellent patient care. Strong communication skills and a keen ability to assist with dental procedures, manage patient records, and ensure a clean and organized workspace. I am familiar with some dental terminology, sterilization, procedures, and office management. Eager to contribute to a supportive dental team while gaining hands-on experience in a professional setting.
Overview
7
7
years of professional experience
Work History
Spa Receptionist
Beau Rivage
Biloxi, MS
01.2024 - 07.2024
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Provided training support to new hires on software programs utilized within the facility.
- Resolved customer complaints quickly and efficiently in order to maintain high levels of satisfaction.
- Managed front desk operations including phone calls, emails, and other correspondence.
- Managed bookings for special occasions such as weddings or group spa days according to specified requirements.
Warehouse Worker
FedEx
Cypress, TX
03.2021 - 06.2023
- Inspected damaged goods prior to disposal or return to vendor.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Used digital database to keep records of units and stock moved.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Store Associate
Big Lots
Houston, texas
05.2020 - 01.2021
- Assisted customers with product selection based on their needs and preferences.
- Answered incoming calls regarding product inquiries or orders.
- Handled returns and exchanges according to company policies.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Restaurant Manager
Steak N Shake
Katy, TX
01.2019 - 03.2020
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Trained new employees to perform duties.
Restaurant Hostess
T.G.I. FRIDAY'S - Bar & Restaurant
Houston, TX
08.2017 - 03.2018
- Greeted customers, answered questions and recommended specials to increase profits.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Education
Some College (No Degree) - Dental Hygiene
Mississippi Gulf Coast Community College
Gulfport, MS01-2025
High School Diploma -
Mayde Creek High School
Houston, TX05-2020
Skills
- Dental assessments
- Infection control
- Radiography techniques
- Patience and composure
- Information protection
- Initiative-taking
- Patient care
- Customer service
- Communication skills
Timeline
Spa Receptionist
Beau Rivage
01.2024 - 07.2024
Warehouse Worker
FedEx
03.2021 - 06.2023
Store Associate
Big Lots
05.2020 - 01.2021
Restaurant Manager
Steak N Shake
01.2019 - 03.2020
Restaurant Hostess
T.G.I. FRIDAY'S - Bar & Restaurant
08.2017 - 03.2018
Some College (No Degree) - Dental Hygiene
Mississippi Gulf Coast Community College
High School Diploma -
Mayde Creek High School