Tia'Myrah Griffin
New Boston,TX
Summary
Dynamic professional with extensive experience in front office operations, excelling in high-volume environments while maintaining efficiency and composure. Recognized for exceptional communication skills, strong organizational capabilities, and meticulous attention to detail. Collaborative team player dedicated to achieving results and adept at adapting to evolving needs. Proficient in scheduling, customer service, and administrative support, ensuring seamless daily operations and enhanced client satisfaction.
Overview
5
5
years of professional experience
Work History
Receptionist
District Attorney Office
Texarkana, TX
01.2024 - 07.2024
- Enhanced operational efficiency by overseeing incoming call management and ensuring proper personnel connection.
- Streamlined communication processes by welcoming visitors and connecting them with the right personnel, alongside addressing a substantial influx of calls and emails.
- Maintained organized documentation through efficient filing, accurate photocopying, precise transcribing, and timely faxing.
- Managed data entry responsibilities, ensuring meticulous input into various computer systems to maintain data integrity.
- Engaged with internal and external customers to ensure high levels of satisfaction through excellent service delivery.
- Organized and managed scheduling processes for meetings, court appearances, and attorney-client consultations, ensuring optimal time utilization.
Cashier
Paradise Quick Stop
New Boston, TX
05.2023 - 01.2024
- Utilized strong interpersonal skills to approach and engage customers in productive dialogue.
- Performed scanning of merchandise and cross-checked pricing on cash register to uphold customer satisfaction.
- Engaged customers with high-quality service and effectively communicated loyalty program benefits to maximize sales potential.
- Managed resolution of customer complaints to uphold company standards and enhance customer satisfaction.
- Monitored merchandise levels and executed timely restocking of shelves to maintain optimal display.
Cashier/Front End Associate
Walmart
New Boston, TX
11.2022 - 02.2023
- Addressed customer questions to enhance understanding of store procedures and policies.
- Oversaw cash register functionality, accurately processing payments through various channels while maintaining a high level of operational efficiency.
- Ensured product availability by efficiently restocking shelves with merchandise to support customer needs.
- Assessed customer needs and provided tailored assistance to ensure enjoyable shopping experiences.
- Managed processing of returns and exchanges, maintaining alignment with store policy guidelines.
- Conducted regular inspections of front-end space to promote safety and effectively prevent shoplifting incidents.
Cashier
Wendy's
New Boston, TX
12.2019 - 09.2022
- Managed customer interactions by promptly addressing inquiries related to menu items and accommodating special requests.
- Monitored food temperatures to ensure safety and quality standards were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Addressed and resolved customer complaints to enhance overall guest experience and satisfaction.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced daily sales reports.
Education
High School Diploma -
New Boston High School
New Boston, TX06-2020
Skills
- Relay hearing-impaired calls
- Mail distribution
- Travel coordination
- Call redirection
- Leadership
- Multitasking
- Customer service
- Sales and upselling aptitude
- Computer literacy
- Cash handling
- Food handling
- Active listening
- Data entry
- Telephone skills
- Time management
- Organization skills
Timeline
Receptionist
District Attorney Office
01.2024 - 07.2024
Cashier
Paradise Quick Stop
05.2023 - 01.2024
Cashier/Front End Associate
Walmart
11.2022 - 02.2023
Cashier
Wendy's
12.2019 - 09.2022
High School Diploma -
New Boston High School