Tiana Drake

Hi, I’m Tiana Drake from Warren, Ohio. I’m a driven college student with a passion for delivering exceptional service and creating positive experiences. My background as a student-athlete—playing volleyball and softball—and involvement in leadership clubs like S.A.D.D. (Students Against Destructive Decisions) have strengthened my teamwork, communication, and adaptability skills.

In summer 2021, I gained hands-on experience working at Kraftmaid Cabinetworks Group, where I demonstrated reliability, efficiency, and a strong work ethic in a fast-paced environment. I thrive in dynamic settings and motivated to be successful. Currently I'm a Manager Guest Service Coordinator at Panera LLC with a proven nack for enhancing guest satisfaction and training staff. I'm naturally Skilled in guest relations and complaint resolution, I implemented efficient procedures that reduced wait times. A strong team player, I foster collaboration and maintain high customer service standards in fast-paced environments.

I’m now seeking a career in Professional Classification, also flight attendant where I can leverage my interpersonal skills, enthusiasm, and dedication to ensure passengers have a comfortable and memorable journey.