Tiana Gilster
Bartender
Box Elder,South Dakota
Summary
Hardworking and passionate job seeker with strong communication and organizational skills eager to secure the School Funding Outreach Specialist position. Adept at cultivating personal relationships with clients and community members.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Bar Manager/Lead Bartender
Murphy's Pub And Grill
Rapid City, South Dakota
05.2020 - 08.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights and weekends.
Bartender
Paddy O'Neil's
Rapid City, SD
07.2018 - 06.2020
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barista
Starbucks
Rapid City, South Dakota
10.2017 - 11.2019
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Promoted additional items with beverages, increasing store sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
No Degree - Integrated Health
Arizona State University
Online 05.2001 -
No Degree - Liberal Arts And General Studies
Riverland Community College
Austin, Minnesota 05.2001 -
High School Diploma -
Laramie Senior High
Laramie, Wyoming 08.2004 - 06.2007
Skills
Hospitality service expertise
Performance improvement
Engaging personality
Clear and effective communication
Active Listening
Analytical and Critical Thinking
Timeline
Bar Manager/Lead Bartender
Murphy's Pub And Grill
05.2020 - 08.2022
Bartender
Paddy O'Neil's
07.2018 - 06.2020
Barista
Starbucks
10.2017 - 11.2019
High School Diploma -
Laramie Senior High
08.2004 - 06.2007
No Degree - Integrated Health
Arizona State University
05.2001 -
No Degree - Liberal Arts And General Studies
Riverland Community College
05.2001 -