Summary
Skills
Work History
Education
Generic

Tiana Hayes

Baton Rouge,LA

Summary

I am a motivated 21-year-old psychology student at Louisiana State University with a strong commitment to understanding people, supporting others, and bringing professionalism to every role I take on. With experience in customer service, real estate operations, retail, childcare, and administrative support, I have developed a versatile skill set grounded in communication, empathy, and efficiency.

My background includes working in fast-paced environments such as Costco, Trader Joe’s, and Albertsons, where I strengthened my ability to stay organized, adaptable, and friendly under pressure. In my role managing rental property operations for a real estate professional, I gained hands-on experience with tenant communication, scheduling, documentation, and problem-solving skills that translate directly into administrative and client-facing positions.

I bring a strong work ethic, reliability, and a positive attitude to every team. My studies in psychology enhance my interpersonal skills, emotional intelligence, and ability to work well with diverse groups of people. Whether assisting customers, supporting operations, or helping families, I strive to make a meaningful impact and continue growing both personally and professionally.

Skills

  • Workplace cleanliness
  • Food safety
  • Customer engagement
  • Cash handling expertise
  • Sanitation practices
  • Employee training
  • Food presentation
  • Complaint handling
  • Menu memorization
  • Food storage procedures
  • Strong work ethic

Work History

Food Court Employee

Costco
Baton Rouge, LA
04.2025 - 11.2025
  • Operated food preparation equipment to ensure efficient service delivery.
  • Maintained cleanliness and organization of food court area to enhance customer experience.
  • Assisted customers with menu selections and addressed inquiries to improve satisfaction.
  • Prepared and served a variety of food items in compliance with health standards.
  • Collaborated with team members to streamline operations during peak hours.
  • Trained new employees on food safety protocols and customer service practices.
  • Implemented process improvements that reduced wait times during busy shifts.

Stand Lead

Armark
Baton Rouge, LA
08.2023 - 10.2025
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored team members on operational best practices and efficiency improvements.
  • Streamlined workflow processes, enhancing productivity and reducing delays in service delivery.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability.

Florist

Albertsons
Baton Rouge, LA
06.2023 - 04.2024
  • Designed and arranged floral displays for special occasions and holidays.
  • Assisted customers in selecting appropriate floral products and services.
  • Maintained inventory of flowers, supplies, and equipment to ensure availability.
  • Implemented best practices for flower care to enhance product longevity and quality.
  • Collaborated with team members to restock shelves and organize workspaces efficiently.
  • Developed creative promotional displays to attract customers and increase sales opportunities.

Crew Member

Trader Joe's
Baton Rouge, LA
10.2023 - 01.2024
  • Assisted in stocking shelves and maintaining product displays to enhance customer experience.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to ensure store cleanliness and organization.
  • Provided knowledgeable assistance to customers regarding products and promotions.

Education

High School Diploma -

Homeschooled
Baton Rouge, LA
Tiana Hayes