Tiana Loveday
Pigeon Forge,TN
Summary
Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.
Overview
2025
2025
years of professional experience
Work History
Receptionist Administrator and Surgery Scheduling
Urogyn Savannah
Savannah, GA
02.2007 - 01.2025
- Coordinated patient appointment and surgery scheduling to optimize operational efficiency and improve patient experience.
- Oversaw electronic entry of medical records into e-clinical database.
- Managed scheduling of patient preoperative and postoperative appointments.
- Facilitated patient referrals to specialized healthcare providers.
- Collaborated with healthcare professionals to assist in patient care and perform thorough examinations.
Coolsculpt Specialist
Bodysculpt Savannah
Savannah, GA
08.2015 - 09.2018
- Executed consultations and administered treatments for non-surgical fat reduction procedures.
- Developed and coordinated customized treatment plans to enhance client outcomes.
- Evaluated aftercare treatment plans and coordinated follow-up visit schedules.
Sales Office Coordinator
Signature Car Service, LLC
Savannah, GA
03.2011 - 02.2012
- Coordinated daily operations to ensure timely dispatch of vehicles and efficient service delivery.
- Managed scheduling for drivers, optimizing routes and minimizing wait times for clients.
- Developed and maintained relationships with clients, enhancing customer satisfaction and retention rates.
Medical Office Manager
Southside Medical and Rehabilitation Center
Savannah, GA
2004 - 2007
- Directed daily operations of medical office to optimize patient flow and appointment scheduling.
- Implemented electronic health record system, improving patient data management and accessibility.
- Scheduled and organized patient physical therapy sessions, focusing on individualized treatment plans.
Education
Bachelor of Arts - Study Abroad French Language and Culture
Centre International D’Etudes Françaises
Angers, France07-2002
Bachelor of Arts - International Business, Minor: French
Maryville College
Maryville, TN05-2003
Skills
- Microsoft Word, Excel, Power Point, Medisoft for Networks, E-Clinical
- Reception management
- File organization
- Customer service
- Multitasking and organization
- Administration and operations
Timeline
Coolsculpt Specialist
Bodysculpt Savannah
08.2015 - 09.2018
Sales Office Coordinator
Signature Car Service, LLC
03.2011 - 02.2012
Receptionist Administrator and Surgery Scheduling
Urogyn Savannah
02.2007 - 01.2025
Medical Office Manager
Southside Medical and Rehabilitation Center
2004 - 2007
Bachelor of Arts - Study Abroad French Language and Culture
Centre International D’Etudes Françaises
Bachelor of Arts - International Business, Minor: French
Maryville College