Tiana Lucera
Selden,NY
Summary
Effectively build loyal and long-term relationships with vendors and customers while achieving all individual goals, Well spoken, respectable and responsible.
Overview
16
16
years of professional experience
Work History
Sales & Billing Coordinator
US Concrete
College Point, NY
07.2017 - Current
- Use computers for various applications, such as database management, Microsoft Word, Excel & Outlook
- Scan checks on a daily to the bank for customer payments
- Knowledge of design mixes, TR2s & TR3s
- Create, maintain, and enter information into databases, such as creating new projects for customers
- Write up credit and debits memos as needed for customers
- Process credit cards for invoices
- Over see billing for 4 companies - Jenna, Nycon, Kings & Ferrara Brothers
- Oversee billing on a daily basis to ensure pricing is correct for bimonthly closing (800+ invoices)
- Resolving billing variances and answering billing inquiries
- Follow up with customers on past due invoices
- Make sure invoices match purchase orders/quotes for correct pricing
Junior Stylist
Salon Danielle Loren
Hicksville, NY
11.2013 - 07.2020
- Schedule client appointments
- Bleach, dye, or tint hair, using applicator or brush
- Operate cash registers to receive payments from patrons
- Greet persons entering establishment
- File and maintain records
- Receive payment and record receipts for services
Sales Associate
European Image Tanning Salons
Roslyn Heights, NY
04.2019 - 08.2019
- Collect money from customers, make change, and record transactions on customer receipts
- Greet customers and ascertain what each customer wants or needs
- Describe use and operation of merchandise to customers
- Open and closed the store, including counting cash, and opening and closing cash registers independently
- Recommended merchandise to customers based on their needs and preferences
Beauty/Sales Associate
Kohls
Levittown, NY
10.2017 - 05.2018
- Maintained organized, presentable merchandise to drive continuous sales
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
Sales Associate
Beach Bum Tanning & Airbrush Salon
East Meadow, NY
08.2013 - 03.2017
- Collect money from customers, make change, and record transactions on customer receipts.
- Greet customers and ascertain what each customer wants or needs.
- Describe use and operation of merchandise to customers.
- Open and closed the store, including counting cash, and opening and closing cash registers independently.
- Recommended merchandise to customers based on their needs and preferences.
Education
High School Diploma - undefined
East Meadow High School
East Meadow, NY2012
High School Diploma - undefined
Gerald R Claps Career & Technical Center
Levittown, NY2012
Skills
- Quick Learner
- NY State Licensed Cosmetologist
- Team Player
- Computer Literate
- Strong Leader
- Meticulous
- Motivated
- Hard Worker
- Punctual
Awards
Buzzi Unicem USA - February 2018
- Received plaque for completing 3 day cement seminar in Easton, PA
Timeline
Sales Associate
European Image Tanning Salons
04.2019 - 08.2019
Beauty/Sales Associate
Kohls
10.2017 - 05.2018
Sales & Billing Coordinator
US Concrete
07.2017 - Current
Junior Stylist
Salon Danielle Loren
11.2013 - 07.2020
Sales Associate
Beach Bum Tanning & Airbrush Salon
08.2013 - 03.2017
High School Diploma - undefined
East Meadow High School
High School Diploma - undefined
Gerald R Claps Career & Technical Center
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