TIANA MCDONALD
Summary
To obtain a position in a reputable organization where I can utilize my skills and abilities to be an asset to the company.
Ability to learn new tasks and adapt to changes Computer literate (Microsoft Word, Excel, PowerPoint, etc.). Proficient in following through with assigned tasks in a timely manner Motivated self-starter Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
22
22
years of professional experience
Work History
Real Estate Agent
Keller Williams Realty
03.2018 - Current
Front Desk Services, Dean’s Clerk, ESE Dept Secretary, Girl’s Assistant Volleyball Coach, Volunteer Coordinator, TCBA Advisor Board Minute Taker, Parent Agency & Alumni Collaboration Event Planner
Port St Lucie High School
09.2018 - 03.2024
Customer Service Representative for Verizon FiOs, Life Touch Inc., Ann Taylor, Loft, Lou & Grey Inc., Technical Support, MCS Client Services
Teleperformance
09.2013 - 09.2018
Customer Service Representative, Technical Support, Roadside Assistance
IRT
07.2010 - 09.2012
Medical Records Specialist
Record Retrieval Group
07.2011 - 12.2011
- Image medical records at local medical offices and hospitals in a timely and efficient manner ensuring accuracy while providing clients with the highest level of customer service and professionalism
- Data Entry
- Safeguarding and protecting sensitive and confidential material.
Office Manager/Assistant
Nancy s. Greenbarg, D.M.D
09.2007 - 02.2008
- Insurance Verification, Front Desk, Bookkeeping, Phones, Developing X-Rays, Billing, Filing Claims, Inventory, Following up on patients, Assisting Dr
- With root canals, Medical Records, Data Entry, etc.
Medical Records Clerk
Internal & Geriatric Medicine of South Florida
08.2002 - 08.2007
- Insurance Verification, Front Desk, Data entry, Answering Phones, Taking Messages, Scheduling, Dictations, Copying Medical Records, Filling, etc.
Answering phones, Front Desk, Filling, Billing and Collections, Customer Service, Data Entry
TeleChoice USA
Ft. Lauderdale
08.2002 - 09.2002
Education
Except Stud Ed. w/ESOL- BS -
Florida International University
06.2024
Realtor -
Gold coast
01.2017
Teaching Elementary -
Miami Dade College
04.2012
Dental Coding, Billing & Collection -
Cross Country Education
Home Health Aid -
Nursing Unlimited, Inc.
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Bilingual
- English
- Spanish
- Customer Service Support
- Filling
- Scheduling & Setting up Meetings
- Interpreter
- Phones
- Adobe
- Canva
- Chat & Email Support
- Data Entry
References
- Myrna Belgraves, 772-337-6720
Timeline
Front Desk Services, Dean’s Clerk, ESE Dept Secretary, Girl’s Assistant Volleyball Coach, Volunteer Coordinator, TCBA Advisor Board Minute Taker, Parent Agency & Alumni Collaboration Event Planner
Port St Lucie High School
09.2018 - 03.2024
Real Estate Agent
Keller Williams Realty
03.2018 - Current
Customer Service Representative for Verizon FiOs, Life Touch Inc., Ann Taylor, Loft, Lou & Grey Inc., Technical Support, MCS Client Services
Teleperformance
09.2013 - 09.2018
Medical Records Specialist
Record Retrieval Group
07.2011 - 12.2011
Customer Service Representative, Technical Support, Roadside Assistance
IRT
07.2010 - 09.2012
Office Manager/Assistant
Nancy s. Greenbarg, D.M.D
09.2007 - 02.2008
Medical Records Clerk
Internal & Geriatric Medicine of South Florida
08.2002 - 08.2007
Answering phones, Front Desk, Filling, Billing and Collections, Customer Service, Data Entry
TeleChoice USA
08.2002 - 09.2002
Except Stud Ed. w/ESOL- BS -
Florida International University
Realtor -
Gold coast
Teaching Elementary -
Miami Dade College
Dental Coding, Billing & Collection -
Cross Country Education
Home Health Aid -
Nursing Unlimited, Inc.
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