Tiana Nguyen
Baltimore,MD
Summary
I have a background in customer service, retail, and delivery, with strong skills in processing payments, keeping track of inventory, and meeting customer needs. I’m eager to use my experience in helping customers and running store operations as a Store Consultant at FedEx Office.
Overview
6
6
years of professional experience
Work History
Receptionist
Nail Trix and Spa
Ellicott City, MD
11.2022 - 10.2024
- Greeting customers warmly and making sure they have a positive experience by helping with their specific needs and quickly resolving any issues.
- Using a POS system to organize client appointments and keep the front desk running smoothly, to create an easy, welcoming atmosphere.
- Handling payments, keeping the workspace clean, and focusing on keeping customers happy and satisfied with our service.
Doordash Delivery
DoorDash
Ellicott City, MD
01.2021 - 12.2021
- Completed deliveries on time and accurately, ensuring a positive experience for customers by keeping them updated on their orders.
- Organized and prioritized orders, planned routes to be as efficient as possible, and handled payments through cash and mobile systems. I also followed safety rules and delivery procedures throughout each shift.
Cashier and Stock Clerk
Sun's Wholesale Club
Houston, TX
01.2019 - 07.2020
- Helped customers with their purchases, handled cash transactions, and answered questions about products.
- Kept accurate inventory records, organized stock areas, and restocked shelves as needed. I also supported my team with daily tasks, trained new employees on using the register, and delivered good customer service.
Education
High School Diploma -
Howard Community College
Columbia, MD05-2026
Skills
I learn very quickly, and I have experience in customer service and using POS systems I also have practical knowledge of store operations, such as managing inventory and keeping work areas organized I can speak Vietnamese and English fluently
Timeline
Receptionist
Nail Trix and Spa
11.2022 - 10.2024
Doordash Delivery
DoorDash
01.2021 - 12.2021
Cashier and Stock Clerk
Sun's Wholesale Club
01.2019 - 07.2020
High School Diploma -
Howard Community College