Tiana Pryor Espinoza
Melrose,NM
Summary
Dynamic and results-driven professional with a proven track record at Little Caesars Pizza, excelling in service excellence and cash management. Recognized for enhancing customer satisfaction through effective problem-solving and upselling strategies, while optimizing kitchen workflow to ensure timely order fulfillment. Committed to delivering exceptional care and support in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Little Caesars Pizza
12.2021 - 07.2022
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in training new crew members on operational procedures.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Crew Team Member
Del Taco
08.2021 - 11.2021
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
Crew Team Member
McDonald's Restaurant
01.2020 - 06.2021
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Received regular positive feedback from customers for exceptional service, boosting the overall store reputation.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
Care Assistant
Ambercare Home Health
05.2020 - 09.2020
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Facilitated timely medical appointments by arranging transportation and accompanying patients when necessary.
- Improved patient well-being by providing compassionate and attentive personal care services.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
Education
High School Diploma -
Irene Chavez Excel Academy
San Antonio, TX05-2019
Skills
- Service excellence
- Kitchen workflow optimization
- Cash management
- Order fulfillment
Timeline
Crew Team Member
Little Caesars Pizza
12.2021 - 07.2022
Crew Team Member
Del Taco
08.2021 - 11.2021
Care Assistant
Ambercare Home Health
05.2020 - 09.2020
Crew Team Member
McDonald's Restaurant
01.2020 - 06.2021
High School Diploma -
Irene Chavez Excel Academy