Summary
Overview
Work History
Education
Skills
Timeline
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Tiana Sannino

Madison,WI

Summary

Detail-oriented and compassionate healthcare professional with phlebotomy training and hands-on clinical experience. I am skilled in venipuncture, specimen handling, and infection control, with a strong background in customer service and patient interaction. Seeking an entry-level Phlebotomist position to contribute to quality patient care and laboratory excellence.

Overview

8
8
years of professional experience

Work History

Bartender/ Customer Service Associate

Badger Bob’s
01.2022 - Current
  • Welcome customers and engage in conversation.
  • Deliver high volume customer service in fast-paced settings.
  • Prepare drinks and take food orders.
  • Assist with sales of sports memorabilia.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Brand Ambassador

Product Connections
07.2023 - 01.2025
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Set up and maintain professional displays to increase product visibility.
  • Provide tailored recommendations, communicate product details, and drive sales.
  • Develop strong interpersonal skills by adapting messaging for different personalities.


Interior Designer

TS Design Concepts LLC
01.2018 - 01.2023
  • Conducted consultations and created design solutions for residential and commercial spaces.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed client projects, budgets, and billing.


Resident Care Assistant

Dungarvin
01.2020 - 01.2021
  • Provided direct care to residents in a community-based facility, including bathing, dressing, cooking, feeding, and mobility support.
  • Observed and reported changes in residents’ conditions.
  • Assisted with medication administration.
  • Promoted a safe, supportive, and engaging living environment.

Education

Phlebotomy Training Program and Lab Skills -

MATC
Madison, WI
07.2025

Nursing Assistant Program -

MATC
Madison, WI

LPN Program (Enrolled) - undefined

MATC
Madison, WI

CBRF Certification -

Dungarvin
Madison, WI
04-2020

Associate in Applied Arts Degree -

MATC
Madison, WI
05-2018

Technical Diploma - Operator of Tourism Enterprise

Colonna Gatti
Italy
07-2012

Skills

  • Venipuncture and capillary puncture
  • Specimen labeling, handling and transport
  • Infection control and safety procedures
  • Multilingual: fluent in English Italian and Bulgarian (conversational Spanish)
  • Customer service and conflict resolution
  • CBRF certified

Timeline

Brand Ambassador

Product Connections
07.2023 - 01.2025

Bartender/ Customer Service Associate

Badger Bob’s
01.2022 - Current

Resident Care Assistant

Dungarvin
01.2020 - 01.2021

Interior Designer

TS Design Concepts LLC
01.2018 - 01.2023

LPN Program (Enrolled) - undefined

MATC

Phlebotomy Training Program and Lab Skills -

MATC

Nursing Assistant Program -

MATC

CBRF Certification -

Dungarvin

Associate in Applied Arts Degree -

MATC

Technical Diploma - Operator of Tourism Enterprise

Colonna Gatti
Tiana Sannino