TIANA THOMPSON
Potbelly Sandwich Shop
Whitewater,WI
5
years of professional experience
Compassionate Social Work student with hands-on experience in youth education, crisis de-escalation, and community outreach. Led elementary classrooms, advised student groups, and delivered tailored curriculum to foster inclusive learning environments. Committed to advancing equity and youth empowerment in human services.
Work History
3rd Grade Summer School Teacher
2 Months- Returned to CFUT to lead a 3rd-grade classroom, designing and delivering differentiated lessons in reading, math, and character development.
- Implemented instructional strategies and proactive classroom management to create an engaging, structured learning environment.
- Assessed student growth and communicated with mentors, co-teachers, and families to enhance student outcomes.
Crew Member
4 Years 5 Months- De-escalated customer complaints and team disputes through active listening and conflict resolution strategies.
- Managed order processing, cash handling, and customer service under high-volume pressure.
- Prepared sandwiches, salads, and soups following recipe and portion standards
- Operated POS system to ring orders and process payments accurately
- Delivered friendly customer service while taking orders and answering menu questions
Involvement Intern
9 Months- Advised and guided student organizations on event planning, leadership development, and campus involvement initiatives, fostering an inclusive university community.
- Coordinated campus-wide involvement fairs, workshops, and engagement programs that connected students with campus resources and peer support networks.
- Consulted one-on-one with student leaders on organizational governance, engagement strategies, and university policy compliance.
LIT Fellow
3 Months- Completed leadership fellowship addressing community organizing, educational equity, and social justice, enhancing advocacy skills.
- Collaborated with peer leaders to identify community challenges and design solutions that empowered students and fostered engagement.
- Supported leadership development initiatives through research, planning, and follow-up coordination.
- Facilitated communication between program teams to maintain alignment on fellowship priorities.
- Prepared reports, summaries, and presentation materials for internal review and stakeholder updates.
K5 Summer School Teacher
3 Months- Completed 6-week intensive teacher preparation program, including leadership retreat and high-performance teaching bootcamp, to enhance teaching skills.
- Taught foundational math, reading, and character-building lessons for K5 students, fostering a positive classroom culture that supported student engagement and learning.
- Planned engaging summer lessons aligned with academic goals and student learning needs.
- Delivered differentiated instruction to support varied skill levels and learning styles.
- Managed classroom routines to maintain focused, safe, and respectful learning environment.
Security Officer (Seasonal)
3 Months- Responded to emergency incidents and de-escalated safety concerns, ensuring safety during large-scale public events.
- Collaborated with law enforcement and social service teams, facilitating connections for individuals in need with community resources.
- Monitored festival grounds to maintain crowd control and support guest safety.
- Patrolled event areas to detect suspicious activity and enforce security procedures.
- Checked credentials and controlled access points for staff, vendors, and attendees.
Education
Substance Use And Disorders - Social Work
- Grad: May 2028
- LIT Fellow & All-In-Milwaukee Scholar & Grad Plus Scholar
- GPA: 3.5
- Dean's List
High School Diploma
- IB Credits: IB Theatre, IB English
- GPA: 3.8
Skills
Elementary Instruction (K-3)
Student mentoring
Event Coordination
Student Org Advising
Youth Mentorship
Crisis De-Escalation
Conflict Resolution
Crisis management
Conflict Management
Classroom Engagement
Team Collaboration
Peer Mediation
Restorative Justice
Community Outreach
Classroom Budgeting
HUMAN SERVICES & INTERPERSONAL
OPERATIONS & COLLABORATION
Affiliations
President | Leaders Igniting Transformation (LIT) – UW-Whitewater
Fall 2025 – Present
- Provide executive leadership and vision for a student organization focused on educational equity, civic action, and youth empowerment.
- Direct general body and executive meetings, organize campus campaigns, and build partnerships with university administration.
- LIT Fellow (Feb 2025 – May 2025): Completed intensive leadership development in community organizing and social justice.
Secretary & Education/Scholarship Chair | Zeta Phi Beta Sorority, Inc. (Kappa Xi Chapter)
Apr 2026 – Present
- Maintain official chapter documentation, draft executive meeting minutes, and handle administrative correspondence.
- Lead educational programming and manage scholarship application, evaluation, and awarding processes for the chapter.
Community Service Chair | National Pan-Hellenic Council (NPHC) – UW-Whitewater
Apr 2026 – Present
- Plan and execute council-wide community service projects and philanthropic outreach initiatives across all member organizations.
- Partner with local community groups and campus leadership to drive social action and volunteer engagement.
Timeline
Involvement Intern
James R. Connor University Center
08.2026 - 05.2027Read More
3rd Grade Summer School Teacher
Center For Urban Teaching (CFUT)
06.2026 - 08.2026Read More
LIT Fellow
Leaders Igniting Transformation
02.2025 - 05.2025Read More
K5 Summer School Teacher
Center For Urban Teaching (CFUT)
05.2024 - 08.2024Read More
Security Officer (Seasonal)
Milwaukee World Festival
05.2024 - 08.2024Read More
Crew Member
Potbelly Sandwich Shop
05.2022 - CurrentRead More
Rufus King IB High School
High School Diploma
Read More
UW-Whitewater
Substance Use And Disorders from Social Work
Read More
LEADERSHIP & COMMUNITY ENGAGEMENT
- All-In-Milwaukee, Scholar & Program Participant, 2024-04, Present, Participate in academic advising, career readiness workshops, interview prep, and professional networking.
- Graduation Plus (Boys & Girls Club), Program Participant, 2023-01, Present, Engage in mentorship, postsecondary goal setting, study habit development, and youth leadership workshops.
- Rufus King High School, Restorative Justice Coordinator, 2022-01, 2024-05, Facilitated peer mediation and conflict resolution sessions to restore relationships and promote community empathy.
Personal Information
Title: SOCIAL WORK & YOUTH EDUCATOR