Tiana Troutman
Jacksonville,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wendy's
10.2019 - Current
- Accomplishes department objectives by managing staff; planning and evaluating department activities
- Maintains staff by recruiting, orienting, and training employees
Instructor
Club Esteem
08.2016 - 08.2019
- I'm responsible for helping students learn and understand new concepts and complete assignments
- I also provide tutoring, academic counseling, and assessment to students
Education
Associate's degree - Business
Eastern Florida State College
Melbourne, FL05.2022
High school or equivalent -
Palm Bay Senior High School
Palm Bay, FL05.2019
Skills
- Management
- Public Speaking
- Typing
- Leadership
- Communication skills
- Customer service
- Money handling
- Team motivation
- Staff Training and Development
- Marketing knowledge
- Recruiting and interviewing
- Sales Strategies
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved Result through effectively helping with Task.
Certification
- Food Handler Certification
- Certified Manager (CM) - Institute of Certified Professional Managers.
- Salesforce Certified Administrator
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
Wendy's
10.2019 - Current
Instructor
Club Esteem
08.2016 - 08.2019
Associate's degree - Business
Eastern Florida State College
High school or equivalent -
Palm Bay Senior High School
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