Joseph Franz
Gibsonia,United States
Summary
Dynamic professional with a strong background in customer service and teamwork, honed at Wendy's. Proven ability to enhance guest experiences through effective communication and multitasking. Skilled in equipment maintenance and operation, ensuring optimal conditions as a Golf Course Groundskeeper. Committed to delivering quality results in fast-paced environments.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendy's
05.2025 - 10.2025
- Operated cash register, ensuring accurate transactions and efficient customer service.
- Prepared food items according to safety and quality standards to maintain cleanliness.
- Assisted in training new crew members on operational procedures and customer service expectations.
- Collaborated with team members to achieve fast-paced service during peak hours while maintaining quality.
Golf Course Groundskeeper
Treesdale Golf & Country Club
03.2024 - 09.2024
- Operated and maintained turf equipment for optimal course conditions.
- Assisted in daily maintenance of greens, fairways, and bunkers to ensure quality playability.
- Monitored irrigation systems to promote healthy grass growth and water conservation.
- Applied fertilizers and pesticides following safety guidelines to enhance turf health.
Host
Houlihans Bar and Grill
03.2023 - 09.2023
- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Communicated effectively with kitchen and service staff to enhance guest experience.
- Assisted in training new hosts on procedures and customer service standards.
Education
No Degree - Finance
Slippery Rock University of Pennsylvania
Slippery Rock, PA04-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Visual communication
- Equipment maintenance
- Heavy machinery operation
Timeline
Crew Member
Wendy's
05.2025 - 10.2025
Golf Course Groundskeeper
Treesdale Golf & Country Club
03.2024 - 09.2024
Host
Houlihans Bar and Grill
03.2023 - 09.2023
No Degree - Finance
Slippery Rock University of Pennsylvania